Sounds like you've got a bug. Try the following. Restart the Latitude. After POST (you can see it by pressing ESC if the Dell Logo is on screen) press F8. Select Safe Mode with Networking. Open Internet Explorer and go to www.downloads.com Under most popular downloads you will find AdAwareSe and Spybot Search and Destroy. Download and install both. Update them. Scan and remove all bugs. Then, go to www.microsoft.com and download Microsoft AntiSpyware Beta. This will require validation that you are running a legal copy of Windows XP which shouldn't be a problem since you indicated this is a new machine. Update it also. Scan and remove all bugs. I recommend you let the Microsoft AntiSpyware restore Microsoft's default settings for Internet Explorer. You can change your home page, etc. later when the bugs are gone. Another very good program is Spyware Doctor. It is also on the Downloads.com most popular list, but I think that is a trial version (Indicated by sdtrial.exe or sdsetup.exe as download file). For the free version that doesn't expire after 15 or 30 days, go to http://dl23.pctools.com/downloads/sdinstall.exe. Download, install, update, scan and remove all objects it finds also.
You also indicated that you have Norton Internet Security installed. Norton's Firewall conflicts with built in Windows XP firewall. You should run one or the other. Not both. Check blocked programs in Norton Firewall. You may be inadvertently blocking access to the programs you mentionned.
Thanks, your advice was very helpful. I did have a bug, which only Microsoft's Antispyware program was able to catch.
In addition to what you suggested, I also turned my Norton Firewall security down from medium to low. All that together seems to have cleared up the problem and made my reboots much faster.
jmwills
2 Intern
•
12K Posts
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November 20th, 2005 08:00
tgsmith
2.9K Posts
0
November 20th, 2005 10:00
Leo,
Sounds like you've got a bug. Try the following. Restart the Latitude. After POST (you can see it by pressing ESC if the Dell Logo is on screen) press F8. Select Safe Mode with Networking. Open Internet Explorer and go to www.downloads.com Under most popular downloads you will find AdAwareSe and Spybot Search and Destroy. Download and install both. Update them. Scan and remove all bugs. Then, go to www.microsoft.com and download Microsoft AntiSpyware Beta. This will require validation that you are running a legal copy of Windows XP which shouldn't be a problem since you indicated this is a new machine. Update it also. Scan and remove all bugs. I recommend you let the Microsoft AntiSpyware restore Microsoft's default settings for Internet Explorer. You can change your home page, etc. later when the bugs are gone. Another very good program is Spyware Doctor. It is also on the Downloads.com most popular list, but I think that is a trial version (Indicated by sdtrial.exe or sdsetup.exe as download file). For the free version that doesn't expire after 15 or 30 days, go to http://dl23.pctools.com/downloads/sdinstall.exe. Download, install, update, scan and remove all objects it finds also.
You also indicated that you have Norton Internet Security installed. Norton's Firewall conflicts with built in Windows XP firewall. You should run one or the other. Not both. Check blocked programs in Norton Firewall. You may be inadvertently blocking access to the programs you mentionned.
Tony
spinfusion
2 Posts
0
November 20th, 2005 20:00
Thanks, your advice was very helpful. I did have a bug, which only Microsoft's Antispyware program was able to catch.
In addition to what you suggested, I also turned my Norton Firewall security down from medium to low. All that together seems to have cleared up the problem and made my reboots much faster.
Thanks again,
Leo Buchignani
tgsmith
2.9K Posts
0
November 21st, 2005 00:00
Glad to help. Enjoy the Dell Latitude.
Tony