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2900
August 7th, 2009 11:00
clean boot problem
Try to run clean boot but error message says need administrator permission when I click OK. Understand that Microsoft has a service pack to solve this problem but don't know which one to download. Can anyone help?
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RoHe
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August 7th, 2009 12:00
Always include PC model and version of Windows in your posts. :emotion-5:
Not clear what you mean by a "clean boot". Are you trying to reformat (wipe) the hard drive (everything lost) and reinstall windows again? If it's asking for the Admin password, try just pressing Enter.
BTW: If your system was shipped after July 14-2004 and you haven't previously replaced or reformatted the drive, you probably have PC Restore on the hard drive. That will reset the drive to exactly the way Dell shipped it including Windows, drivers and all software they pre-installed. Everything on the drive will be lost so personal files must be backed up on external media (eg, CDs) first.
PC Restore will have your system running again in ~10 min. All you'll have to do after that is download and install all Microsoft updates and hotfixes (eg, SP3, etc) and any software you need. Much easier than a reformat/reinstall. Access PC Restore by rebooting and pressing Ctrl-F11 before windows starts to load. Disconnect all peripherals except mouse, monitor, and keyboard before starting PC Restore.
Ron
josephv
2 Posts
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September 23rd, 2009 09:00
I have a Dimension 4600 I have 45 processes operating on this computer and it is slowing everything down. I had the same problem on another computer and Microsoft sent me instructions on "How to perform a clean boot in Windows XP" Article ID 310353. It worked very well and reduced the unwanted processes. I tried the same thing on the 4600 and although you can msconfig and run the procedure in the final OK click it says that you require Admin permission. I had gone thru the Dell support system and found that there were service packs to solve this problem. There were several choices and did not choose one until I found out which one but forgot to click the favorites save. I cannot find them again and nobody, including Microsoft, can tell me how to find them again. It is obviously a glich in the system that prevents you from finally activating the clean boot process. If you can find the location or know someone that is familiar with this problem it would be very helpful.
The last time I used system restore, on my other computer, was when I updated XP and then ran System restore because I didn't want the changes and numerous files became truncated and totally corrupted my Windows XP. I found out later that you cannot undue an XP update with system restore but could never find out why running it would create such massive problems.
Josephv