Cleaning computer

can i please have you model number and service tag so i can assist you.

you may not need tose discs...

~~IT DUMMY22~~

Message Edited by IT Dummy22 on 04-16-200607:17 PM

ok thank you. Think they are open tomorrow?

Message Edited by IT Dummy22 on 04-16-200607:54 PM

i believe they are 24/7, besides i think they are in india so they dont celebrte easter but thats not my business to get into...

its a dell dimension 3000

intel pentium 4, 2.8 GHZ , 80gigs of hard drive 512mb of ddr ram. How do I find my service tag number?

heh, sorry I'm not much help. I just know how to run computers, I dont know how to build or fix them, let alone finding this service tag number:smileyvery-happy:

Btw, do you think the dell phone lines are open tomorrow on easter monday?

 

Message Edited by redemption_07 on 04-16-200607:23 PM

ok, you can phone dell and just tell them you recieved no discs with your pc, if you get a nice customer service agent then they will send you discs. if they won't hang up wait 10 mins and phone back, repeat untill you get the discs.... eventually they will get fed up and send you them, be polite and nice and you may get them...

when (if) you recieve the discs reply back and i will assist you further in this case.

Why do you need to reinstall the OS? It's a pain, and can lead to problems if you don't do it correctly. It's easier to start removing unwanted programs using Add/Remove in the Control Panel.

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@Redemption_07 wrote:

I want to clean my computer of all of its programs, essentially start over new.

 

I will be erasing all the information on the hard drive (don't really know how) and then reinstalling windows, the drivers etc. only problem is I wasn't given any of those cds :S. How can I get them?

 

Systems shipped after July 15, 2004 came with Symantec PC Restore. This utility restores the computer to an "as-shipped" condition. If you haven't reformatted, repartitioned, or otherwise modified the master boot record, it should work. Click here for instructions about Symantec PC Restore.

If the Symantec PC Restore utility won't work, but still resides on your computer, a Dell customer has figured out some ways to get it to work again. Note - If you removed this partition, it is not recoverable, cannot be downloaded from the internet, and cannot be shipped from Dell. Click here for ways to fix Symantec PC Restore. Users have also reported that the partition can be restored with Ghost 2003, and Ghost 9 using the '03 capabilities of it. If you boot to the Ghost 9 CD, select Advanced Recovery Taks, select Utilities, then Restore Legacy Image it should work - but you want to verify the image before attempting the restore. It's in a folder called IMG.

Systems that shipped beginning in early 2005 ship without Windows XP. You can contact Dell and request a CD and wait for it to ship, see Contact Us at the bottom of the page.

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@IT Dummy22 wrote:

can i please have you model number and service tag so i can assist you.

you may not need tose discs...

~~IT DUMMY22~~

It is against forum rules to post Service Tags...

When I try removing programs that way,I start getting error messages when I reboot.I've tried it twice and had to restore to the way the computer was when I got it,meaning,I still have the programs I don't use and don't want.I have a Dimension B110,WinXP Pro.Can you tell me why I can't remove programs without it causing problems?

"It is against forum rules to post Service Tags..."

sorry, i didn't know...sorry people...