As a follow up, it will turn on and get to the desktop and stay on for a few minutes. If I try and run any software or functions it will shut down after a few minutes and then once it shuts down it goes right into a reboot. It will do this continuously if I let it. Help!!
The problem still occurs in Safe Mode. The pc shuts down and hwen it tries to restart itself it canlt get past the Dell screen. It just keeps cycling back and forth.
I downloaded the diagnostsics (using my laptop) and installed them on the desktop PC. How do I run them? It shuts down in a few minutes and I didn't get a chance to run the diagnostics.
I downloaded and installed the Diagnostics and figured out how to run them from the command prompt based on instructions on Dell site. When i did that I get the following error message:
Abnormal Program Termination Memory Protection Fault
A few months ago I had a problem that was indicated to be bad memory (based on message lights on front of tower), and as I tested each of the 4 sticks, they all turned out to be OK. I'll try going through them one at a time again and see what happens. I'm thinking that because I had a recent problem with them it could be the memory sticks again.
OK, I pulled the 4 memory sticks and put one in the first slot and rebooted the computer. It went OK and came on and seemed to be working. Then after a few minutes of sitting idle it just shut down and started the restarting cycle again. It would never get past the Dell splash screen with the progress bar on the bottom. Each time it would get close it would shut down and restart, and the interval between these recycles kept getting shorter.
I shut it down and put a second memory stick in the first slot and it started up and when through the entire process but then it flashed and error message that Rundll32.exe failed to initialize and it shut down.
I replaced the third memory stick in the first slot and got it to start and then it flashed an error message that googletoolbar.exe failed to initialize and that likksysagent.exe failed to initialize and it shut down and started the cycling again. Eh cycles kept getting shorter but it never got past the Dell splash screen. Eventually I just shut it down.
That's where I am right now. I think the memory is good because I got a good startup once and then it started doing the shut down and attempted restart all over again. It's almost like the power is being cutoff to the computer but the UPC is not showing any power interruptions. Any ideas?? I’m at a loss. I can;t even keep it running long enough to do any diagnostics or virsu scans on it, even in Safe Mode.
rwg12358
54 Posts
0
February 15th, 2008 00:00
As a follow up, it will turn on and get to the desktop and stay on for a few minutes. If I try and run any software or functions it will shut down after a few minutes and then once it shuts down it goes right into a reboot. It will do this continuously if I let it. Help!!
wong916
7 Posts
0
February 15th, 2008 01:00
Try to boot under safe mode. May cause by some virus or some capacitors in your pc are
not function.
simpswr
2 Intern
•
3.2K Posts
0
February 15th, 2008 01:00
Run the diagnostics to rule out hardware failure . . should be on one of the cd's you received or you can download from the Dell Support
rwg12358
54 Posts
0
February 15th, 2008 07:00
The problem still occurs in Safe Mode. The pc shuts down and hwen it tries to restart itself it canlt get past the Dell screen. It just keeps cycling back and forth.
rwg12358
54 Posts
0
February 15th, 2008 07:00
I downloaded the diagnostsics (using my laptop) and installed them on the desktop PC. How do I run them? It shuts down in a few minutes and I didn't get a chance to run the diagnostics.
rwg12358
54 Posts
0
February 15th, 2008 08:00
I downloaded and installed the Diagnostics and figured out how to run them from the command prompt based on instructions on Dell site. When i did that I get the following error message:
Abnormal Program Termination Memory Protection Fault
CS:EIP=01ffh:0000799ch
Now what??
Bob
simpswr
2 Intern
•
3.2K Posts
0
February 15th, 2008 12:00
That likely means the memory is bad . . if it has two sticks, repeat the test with just one stick at a time
rwg12358
54 Posts
0
February 15th, 2008 13:00
A few months ago I had a problem that was indicated to be bad memory (based on message lights on front of tower), and as I tested each of the 4 sticks, they all turned out to be OK. I'll try going through them one at a time again and see what happens. I'm thinking that because I had a recent problem with them it could be the memory sticks again.
Bob
rwg12358
54 Posts
1
February 15th, 2008 19:00
OK, I pulled the 4 memory sticks and put one in the first slot and rebooted the computer. It went OK and came on and seemed to be working. Then after a few minutes of sitting idle it just shut down and started the restarting cycle again. It would never get past the Dell splash screen with the progress bar on the bottom. Each time it would get close it would shut down and restart, and the interval between these recycles kept getting shorter.
I shut it down and put a second memory stick in the first slot and it started up and when through the entire process but then it flashed and error message that Rundll32.exe failed to initialize and it shut down.
I replaced the third memory stick in the first slot and got it to start and then it flashed an error message that googletoolbar.exe failed to initialize and that likksysagent.exe failed to initialize and it shut down and started the cycling again. Eh cycles kept getting shorter but it never got past the Dell splash screen. Eventually I just shut it down.
That's where I am right now. I think the memory is good because I got a good startup once and then it started doing the shut down and attempted restart all over again. It's almost like the power is being cutoff to the computer but the UPC is not showing any power interruptions. Any ideas?? I’m at a loss. I can;t even keep it running long enough to do any diagnostics or virsu scans on it, even in Safe Mode.Bob