Computer wont shut down

Question

Hi..ever since yesterday when I updated Nortons Antivirus my computer is not shutting down,I get ccApp.exe error..I checked nortons site and did what they said to do,but even that is working,it may work once ,but then I will get the same error..has anyone else gotten this error and found a fix for it..TIA..Vick

RoHe · Answer

I believe that file is part of Norton so you may have to uninstall and then completely reinstall Norton again. Ron Message Edited by RoHe on 01-14-2006 04:16 PM

Zabbie1 · Answer

well it seems to be working ok now..I had to hold the button down to turn it off,then when I turned it back on it was ok...

Windows General

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