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October 6th, 2007 00:00

Control panel option missing

I have run Norton, ADWare, Sypbot and have Windows Defender installed and operational.  I suspect a virus has destroyed a registry key.  In searching the net for fixes I have carefully followed all advice but am blocked in numerous attempts with "This operation has been cancelled dut to restrictions..." 
 
Helpless for the moment,
 
John

2 Intern

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966 Posts

October 6th, 2007 02:00

Do you mean in start>control panel?
 
Try this,start>run>appwiz.cpl
 
Does it open?
 
Right click start>properties>start menu tab>customize button>advance tab>under control panel,tick box that says "display as a link".
 
 
Tom


Message Edited by tomron on 10-05-2007 11:22 PM

October 6th, 2007 12:00

Thanks, friend.  Everything now works fine.

October 8th, 2007 01:00

Still having the same problem as you are.  Control Panel still missing, cannot do much of anything administrator wise.  Getting same error message.  Toms fix did not work for me.  Control Panel seems to be NO WHERE on here.  Running windows XP,  Dell Dimension E520
Thanks for anything else someone might have to offer.
 
Chris

October 8th, 2007 02:00

yes I have, and I was infected, fixed that, but it didn't change anything.  Finally was able to find the system users (per someone elses suggestion on here), it has the main administrator as "debugger" ???  I don't think that was there in the past, however it could have been.  Should I remove that??? 
 
System Restore will not work either.  However, I have not tried it in Safe Mode.  Ummmm, I don't know a lot about the inner workings, can you give me the "illiterate" version of how to start in Safe Mode and System Restore, and then what to do after the fact??  LOL LOL LOL 
 
Thanks soooo much,  Chris

2 Intern

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966 Posts

October 8th, 2007 02:00

You might be infected,have you run any scans.
 
Run your AV and avg anti spyware in safe mode.
 
 
Did you try system restore?

2 Intern

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966 Posts

October 8th, 2007 03:00

"it has the main administrator as "debugger" ???  I don't think that was there in the past, however it could have been.  Should I remove that??? "
 
I'm confused,are you asking if you should remove the administrator account?
 
====================
 
I get the impression you don't have a system restore point,if thats the case I suggest you create one after the issue(s) are resolved.
 
This link will explain how to create one.
 
 
====================
 
Regarding safe mode,this link will explain.Your desktop will look different while in safe mode.
 
Follow numbers 1-5
 
 
When in safe mode run your AV and avg anti spyware.
 


Message Edited by tomron on 10-08-2007 12:39 AM

October 8th, 2007 04:00

Debugger is listed as the administrator, and since I keep getting that error message, I wondered if I should delete that account.  That is not me (debugger).  I'm guessing from your comment, that I should NOT do that?? 
 
I will try the other fixes tomorrow night.  Too late tonight.  Thanks for all of your help on this matter!!
 
Chris

2 Intern

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966 Posts

October 8th, 2007 11:00

If "Debugger" is not the default administrator account,which you can't delete I would create as new one FIRST than delete the one in question.
 
Still run the scans in safe mode.

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