corrupt symantec file(NIS 2007)

Question

Can a corrupt file cause a BSOD during boot up? During the boot up it gets to account user logon ........ BSOD!!!!! I can boot in safe mode, but cannot access internet. Hours prior to this I installed 2nd HD migrated to Raid 1 array successfully. Ran HD diagnostic, both disc passed. Could Norton be the culprit?

Roger1955

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XPS 410
winxp mce 2005
Intel Core 2 duo
E6300 @ 1.86 ghz
2 gigs Ram
Geforce 7300LE
2 250 GB Sata II HD Raid 1 array
dual drives Sony cd/dvd, TSST corp DVD+-RW DL
13 and 1 media card reader

mombodog · Answer

Roger1955, search your hard dive for folder called minidump, there should be a .dmp file in there, save it to another location and send me a private message with your email address, I will reply and then reply back with the .dmp file attached, I will try and determine what the bsod cause is for you, or you can try yourself using this link.  http://support.microsoft.com/kb/315263

Roger1955 · Answer

I recalled installing some microsoft updates that were deemed critical. I thought about it, and decided to do a windows restore. Guess what ??? no BSOD:smileyvery-happy: I also removed Norton using the Norton Removal Tool and reinstalled. I'm good to go! Thanks for your response.

Roger1955

--------------------------------------------------------

XPS 410
WIN XP MCE 2005
Intel Core 2 Duo E6300 @ 1.86 ghz
2 gigs Ram / Geforce 7300LE
2 250 GB Sata II HD Raid 1 Array
13 and 1 media card reader
Sony CRX 3105 CDRWDVD / TS-H553A DVD+-RW/DL
IEEE 1394 PCI Express Firewire Port

Windows General

corrupt symantec file(NIS 2007)

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