You may want to surf over to http://oca.microsoft.com/en/windiag.asp and consider downloading, creating a disk and running the Windows Memory Diagnostic Utility. There are similar utilities available - such as MemTestX86 - if you Google *Memory Diagnostics*
I have recently been seeing the same thing - "instruction at ox73489dc1 references memory at 0x029f1f20 could not be read. Click on ok to terminate program". I see this right after I am entering info in PeachTree 2006 and it closes PT, then I get this error. I've called PT support and while they've been very helpful, it still happens. Not all the time - about 5 minutes or so into the application I'm using. Nothing else running; I have updated everything, scanned and defragged; run the Memory diagnostic tool (no problems), ...
The problem seems to happen when I use the tab or enter keys to switch fields (from Item to description) in the purchase inventory app for PeachTree. And today - first time for this machine - IE had the same issue.
I started receiving this message a couple of days ago. It comes up with 0x77279a83, but then shows 0x7d4b8918 for msimn.exe. After opening up IE to google, my home page, I then open up email; and then eventually the error appears.
Since no one from Dell was contributing to this forum regarding cause and solution, I contacted Microsoft. They said the error is:
"the memory address that you have mentioned carries an instruction that requires more information for it to run. So it has referred to an address where it has found the required information. But the address that it has referred to cannot be read due to any of the following reasons:
1) The address is already been used by any other address for its implementation.
2) A deadlock might have occurred i.e a circular link between address.
3) The address might have got corrupted.
4) The address might be a dangling pointer
There might be other reasons excluding the above mentioned. These take place due to unexplained behavior of the software. "
When I asked them how to resolve the issue, they referred me to Dell.
My pc uses xp. I finally did a restore to an older date prior to the error message being displayed, and I have not seen the error since. This resolved my issue (as far as I know), but I don't know if it would help anyone else that has reported this as an error as well.
i get this error when playing counter strike source, the game shuts down and the eroor message comes up, only problem is i cant remember how long ago it first started appearing so a system restore wont do me any good and other people use this comp so i can tdo that anyway. any other ways to resolve it?
Not that I know of. However, I emailed Chis, the Dell contact person that had posted an inquiry to this forum, asking him to please review the forum postings and hopefully provide a solution for everyone's needs.
I wondered why Dell hadn't posted anything to the forum, and this is the first forum to which I've posted anything. I checked the info about forums, and below is what I found. At this point, since you're still getting the errors and there hasn't been any further response from a Dell Forum Moderator, it would be best to contact Dell directly for assistance.
"Dell provides Moderators for the Community Forum who may provide answers to some questions. Only the Dell Forum Moderators are authorized representatives of Dell on the Community Forum. Dell employees who are not assigned as Moderators are not authorized to represent themselves on the Forum as Dell employees, and do not provide official Dell responses to questions. Dell is not responsible for content provided by any Dell employee who is not designated as a Dell Forum Moderator.
Although the Community Forum is moderated by Dell employees; it is intended only as a way for visitors to get answers from other visitors, and not to get answers from Dell. The Forum is not a substitute for contacting Dell support. If you need to contact Dell support, please do so by phone or email. U.S. customers can contact Dell Support by starting at: http://support.dell.com/us/en/contact.asp. Non-U.S. customers should contact support in their region; to do so, go to http://support.dell.com/us/choose.asp to choose the correct support site for your area. "
DELL-Chris M
Community Manager
•
56.9K Posts
0
July 15th, 2005 16:00
What application is running when the error appears?
Left_Brain
2 Posts
0
July 16th, 2005 15:00
You may want to surf over to http://oca.microsoft.com/en/windiag.asp and consider downloading, creating a disk and running the Windows Memory Diagnostic Utility. There are similar utilities available - such as MemTestX86 - if you Google *Memory Diagnostics*
Naner
1 Message
0
July 21st, 2005 22:00
I have recently been seeing the same thing - "instruction at ox73489dc1 references memory at 0x029f1f20 could not be read. Click on ok to terminate program". I see this right after I am entering info in PeachTree 2006 and it closes PT, then I get this error. I've called PT support and while they've been very helpful, it still happens. Not all the time - about 5 minutes or so into the application I'm using. Nothing else running; I have updated everything, scanned and defragged; run the Memory diagnostic tool (no problems), ...
The problem seems to happen when I use the tab or enter keys to switch fields (from Item to description) in the purchase inventory app for PeachTree. And today - first time for this machine - IE had the same issue.
Thanks in advance for any help!
annecurtis
4 Posts
0
July 25th, 2005 17:00
annecurtis
4 Posts
0
July 29th, 2005 01:00
iamyuneek
1 Message
0
July 29th, 2005 01:00
Me too, except I have been seeing it now for a month or more.
I use Yahoo business mail and we have several business forms etc that we started using about the same time.
ianvancheese
2 Posts
0
August 1st, 2005 10:00
annecurtis
4 Posts
0
August 2nd, 2005 03:00
ianvancheese
2 Posts
0
August 2nd, 2005 05:00
Todds3
1 Message
0
August 4th, 2005 04:00
annecurtis
4 Posts
0
August 4th, 2005 20:00
I wondered why Dell hadn't posted anything to the forum, and this is the first forum to which I've posted anything. I checked the info about forums, and below is what I found. At this point, since you're still getting the errors and there hasn't been any further response from a Dell Forum Moderator, it would be best to contact Dell directly for assistance.
"Dell provides Moderators for the Community Forum who may provide answers to some questions. Only the Dell Forum Moderators are authorized representatives of Dell on the Community Forum. Dell employees who are not assigned as Moderators are not authorized to represent themselves on the Forum as Dell employees, and do not provide official Dell responses to questions. Dell is not responsible for content provided by any Dell employee who is not designated as a Dell Forum Moderator.
Although the Community Forum is moderated by Dell employees; it is intended only as a way for visitors to get answers from other visitors, and not to get answers from Dell. The Forum is not a substitute for contacting Dell support. If you need to contact Dell support, please do so by phone or email. U.S. customers can contact Dell Support by starting at: http://support.dell.com/us/en/contact.asp. Non-U.S. customers should contact support in their region; to do so, go to http://support.dell.com/us/choose.asp to choose the correct support site for your area. "