Data Safe Local Backup Not Working

Data Dafe Local Backup software came with my new Studio 1458 laptop. I paid for subscription and activated the software. I have been using it for a while without issue. I had a problem with my laptop locking up which required me to retore it to a previous time. Now when I try to start Date Safe, it asks if I want to allow it to start, runs, I get a flash of the DataSafe screen and then nothing happens. An application window never opens so I am unable to run the software.

I sent and email to element 5 whcih was the company olisted on the invocie for my registration and then said

Please contact DELL c/o SoftThinks USA Inc. directly for answers to questions regarding the licensing, available upgrades, along with offering installation and technical support for the product.

You can contact the publisher directly at:

WWW: http://www.dell.com

WWW-Support: http://www.dell.com/support

I do not see how to make such a contact from the Dell web page.

All I am looking for is to be able to redownload the Data Safe Local Backup application software so that I can re-install the application. Can someone give me some direction?

JimFed