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Dead Hard Drive and No Recovery Disc
Hi everyone,
I'm in a terrible position right now. My Inspiron 3520 laptop hard drive died on me and I never made those recovery disc. So now I don't have a way to install my original OS anymore. Does Dell offer a website to download these disc images?
Thanks.
Philip_Yip
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August 21st, 2014 22:00
Neither Dell nor Microsoft provide a download link to a Windows 8.0/8.1 .iso for an OEM install. Review the notes here on procuring installation media:
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/request-a-reinstallation-dvd-from-dell/
The product key is embedded within the BIOS and can be retrieved with a utility called RW-Everything. If you plan to recover your product key and install from a Windows 8.1 .iso review the notes here:
The trouble is obtaining the .iso review the notes here:
Yanke3520
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August 22nd, 2014 00:00
Thanks for responding to me Natakuc4. I want to take the easy route and request a copy for the recovery disc but the submission form isn't working. It tells me that the this laptop has been register already and i need to change ownership registration? But I'm pretty sure I'm the first person who own it since I bought it from Costco.
Philip_Yip
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August 22nd, 2014 09:00
If the form doesn't work then you are going to have to call Dell Technical Support.