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57 Posts

5858

October 31st, 2004 00:00

Deleting...

Can someone tell me how to get rid of Brilliant Digital and NavExcel? Tried to in the add/programs and it won't delete.

290 Posts

October 31st, 2004 01:00

MJ20S,

Have you downloaded, updated and ran AdawareSE from Lavasoft and/or Spybot Search and Destroy. I believe both of these will remove those. Also, a program downloaded containing malware may not run as expected once these are removed.


Marc


Dimension 8200: Intel P4 3.06GHz w/HT enabled, AO9 Sponged BIOS, 1.5GB PC800 RDRam, WD 80 GB (7200 RPM) ATA primary HDD, WD 160GB (7200 RPM) ATA secondary HDD, Dell 1800FP, 128MB ATI Radeon 9700 PRO w/TV out, GVC-REALTEK Ethernet 10/100 NIC, Conexant HSF V92 56K Modem, Samsung 16x DVD-ROM, NEC 4x DVD+R/RW CD-RW, TEAC 1.44M 3.5in Floppy, HK 695 Spkrs., Turtle Beach Santa Cruz, OfficeXP Pro (added), WindowsXP Pro

57 Posts

October 31st, 2004 01:00

Yes I have run spyware, but it still show up.

57 Posts

October 31st, 2004 02:00

Haven't tried is safe mode. Thanks for the info, much appreciated.

290 Posts

October 31st, 2004 02:00

1.) Have you tried removing them in safe mode?

2.) Have you looked on the start-up tab in msconfig to see if these are running at start-up?

3.) A google search turned up manual removal instructions for "Brilliant Digital" (b3d Projector) here and here. For "NavExcel" (NavHelper) here. All manual removal instructions involve editing the registry.

Marc

57 Posts

December 1st, 2004 13:00

The only way I got rid them was downloading Giant Anti Spyware.
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