Unsolved

This post is more than 5 years old

15 Posts

10140

April 4th, 2013 08:00

Dell Backup & Recovery Install

I am trying to reinstall Dell's Backup and Recovery software and I'm getting the following -

what do I need to do to correct this? Thanks

6 Operator

 • 

2K Posts

April 4th, 2013 12:00

Hi hanksl7878,

Request you to do a complete windows update once. Then try installing Dell Backup and recovery and let me know what happens.

Do reply with your findings.

15 Posts

April 4th, 2013 12:00

Thanks for getting back to me. My Windows 8 is up to date.

6 Operator

 • 

2K Posts

April 8th, 2013 09:00

Hi hanksl7878,

I will be glad to help you. Request you to provide the system service tag via private message. I will check and let you know what needs to be done.

To send a private message, click on my name and select start conversation.

No Events found!

Top