Unsolved

This post is more than 5 years old

1 Rookie

 • 

2 Posts

17026

February 28th, 2020 22:00

Dell command update 3.1.1 (Error 1920)

Hi guys,

when i try to install Dell command update i always receiving this error.

The service fail to start so the setup of the app cannot end.

I have an admin account. I tried with other versions like 3.0.1 but no luck.

Any suggestions ?

1 Rookie

 • 

1 Message

April 13th, 2024 12:33

@Jaette​ Thank you. :) This also worked for me. 

I've been trying on and off for weeks to resolve ongoing Alienware / Dell installation errors of both Alienware Command Center and Support Assist. I had to rename the folder C:\ProgramData\Dell\UpdateService for each install to get over this problem.   I suspect it was caused by Acronis TrueImage; I disabled Randsomware protection, but I suspect it had already messed up this folder's protection.  I am also running BitDefender Randsomware protection, so it's possible it could be that as well.

1 Rookie

 • 

5 Posts

 • 

2 Points

December 24th, 2024 06:17

@gogo.pogo​ i have the same problem my Alienware is not working so after going inside the update file the folder is named readme so should i rename that pls help

1 Rookie

 • 

5 Posts

 • 

2 Points

December 24th, 2024 06:33

@gogo.pogo​ i went into c:\programfiles\dell\update than it says readme should i rename that or c:\dell\updatepackage\log than it says DELLMUP should i rename this

1 Rookie

 • 

5 Posts

 • 

2 Points

December 24th, 2024 06:34

​ i have the same problem my Alienware is not working so after going inside the update file the folder is named readme so should i rename that pls help. i went into c:\programfiles\dell\update than it says readme should i rename that or c:\dell\updatepackage\log than it says DELLMUP should i rename this

1 Rookie

 • 

1 Message

 • 

2 Points

December 24th, 2024 06:42

@sunny garg32​ Dell Alienware software is buggy. Uninstall it and improve your life. 😉

1 Rookie

 • 

5 Posts

 • 

2 Points

December 24th, 2024 20:07

@Gogopogo​ bro i want to change my colour of my keypad and i want to use the turbo mode bro

1 Rookie

 • 

5 Posts

 • 

2 Points

December 24th, 2024 20:09

@Jaette​ can pls help me in this i have commented the problem in earlier comment

1 Rookie

 • 

1 Message

 • 

2 Points

December 26th, 2024 10:35

@sunny garg32​ my AWCC was not working for months. I gave up trying to fix it.  Then suddenly it started working yesterday. I suggest you install Dell Support Assist or download every Dell driver you can find for Alienware and see if that makes AWCC work.

https://www.dell.com/support/home/en-us/product-support/product/alienware-update/overview

Also, enable all updates for Windows, not just for critical ones.

1 Rookie

 • 

1 Message

 • 

2 Points

March 20th, 2025 03:08

@Jaette​ love it

its working

1 Rookie

 • 

33 Posts

September 3rd, 2025 21:56

Thanks but

How do you give permissions to everything in this folder?

Is there an easy way?

Thank you

0 events found

No Events found!

Top