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17026
February 28th, 2020 22:00
Dell command update 3.1.1 (Error 1920)
Hi guys,
when i try to install Dell command update i always receiving this error.
The service fail to start so the setup of the app cannot end.
I have an admin account. I tried with other versions like 3.0.1 but no luck.
Any suggestions ?
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gogo.pogo
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April 13th, 2024 12:33
@Jaette Thank you. :) This also worked for me.
I've been trying on and off for weeks to resolve ongoing Alienware / Dell installation errors of both Alienware Command Center and Support Assist. I had to rename the folder C:\ProgramData\Dell\UpdateService for each install to get over this problem. I suspect it was caused by Acronis TrueImage; I disabled Randsomware protection, but I suspect it had already messed up this folder's protection. I am also running BitDefender Randsomware protection, so it's possible it could be that as well.
sunny garg32
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December 24th, 2024 06:17
@gogo.pogo i have the same problem my Alienware is not working so after going inside the update file the folder is named readme so should i rename that pls help
sunny garg32
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December 24th, 2024 06:33
@gogo.pogo i went into c:\programfiles\dell\update than it says readme should i rename that or c:\dell\updatepackage\log than it says DELLMUP should i rename this
sunny garg32
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December 24th, 2024 06:34
i have the same problem my Alienware is not working so after going inside the update file the folder is named readme so should i rename that pls help. i went into c:\programfiles\dell\update than it says readme should i rename that or c:\dell\updatepackage\log than it says DELLMUP should i rename this
Gogopogo
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December 24th, 2024 06:42
@sunny garg32 Dell Alienware software is buggy. Uninstall it and improve your life. 😉
sunny garg32
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December 24th, 2024 20:07
@Gogopogo bro i want to change my colour of my keypad and i want to use the turbo mode bro
sunny garg32
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December 24th, 2024 20:09
@Jaette can pls help me in this i have commented the problem in earlier comment
Frangipane
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December 26th, 2024 10:35
@sunny garg32 my AWCC was not working for months. I gave up trying to fix it. Then suddenly it started working yesterday. I suggest you install Dell Support Assist or download every Dell driver you can find for Alienware and see if that makes AWCC work.
https://www.dell.com/support/home/en-us/product-support/product/alienware-update/overview
Also, enable all updates for Windows, not just for critical ones.
MOHUDIN
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March 20th, 2025 03:08
@Jaette love it
its working
Stefos4
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September 3rd, 2025 21:56
Thanks but
How do you give permissions to everything in this folder?
Is there an easy way?
Thank you