Unsolved
2 Posts
0
3664
April 23rd, 2022 04:00
Dell Command Update - Download Errors
Hi there,
Using Dell Command Update across multiple models. Downloads for Intel Xe / Iris/ UHD etc. graphics and Realtek audio seem to be failing on every model. Advanced driver store library download is also failing.
Are these known issues?
No Events found!
zsve2022
7 Posts
0
April 27th, 2022 14:00
Also, I'm not sure about with the GUI, but with the CLI, even when you are able to download the CAB file, when pointing dcu-cli.exe to the CAB file, you still get the error regarding "Failed to copy Package to local secure directory" and "Failed to secure CAB/DUP" according to DCU service log. So you essentially can't even work around the issue. At least in my case it has been unsuccessful.
attwinio
4 Posts
0
April 27th, 2022 23:00
Hi,
it seems to work now. Tried a driver recovery install after Windows 11 Reinstall and DCU (4.5.0) downloaded the 1,4GB file without problems.
MaRRiK74
5 Posts
0
April 27th, 2022 23:00
I can confirm this. Just tried to update a 5420 without problems.
zsve2022
7 Posts
0
April 28th, 2022 07:00
I attempted re-downloading and reinstalling DCU 4.5.0 again this morning on Windows 10 and 10 LTSC. Both still fail with the same error.
zsve2022
7 Posts
0
April 28th, 2022 08:00
Update: It appears at least the issue with the CAB file downloads has been resolved. I am able to manually point DCU to the CAB file to install the drivers after re-downloading the CAB file.
However, DCU will still fail when trying to let the application download the CAB file and install the drivers.
zsve2022
7 Posts
0
May 3rd, 2022 05:00
Update for anyone still following this thread. After speaking with my collogues it appears DCU is functioning as normal again.
BDrummy
2 Posts
0
May 20th, 2022 06:00
Is it working for you today? Unable to download 3310 cab drivers.