Hi Scott, Have you tried updating your Java from HERE. Also check your security settings, making them a medium, you can do that via the control panel.

thanks for the idea, but i do have the updated java.  i also tried changing the security settings like you suggested, but i still get the same error...i've done other updates without any issues, but not this time...i guess i'll just quit using it.

newman1984,

You tried the uninstaller?

Uninstall Dell Support Center

Rick

hi rick,

yeah, i tried to find the uninstaller, but couldn't find it within the folder, so i used the windows uninstaller from the control panel.  i also did the second part of the wiki:

"Go to Temp Folder (C:\Users\*YOUR USERNAME*\AppData\Local\Temp\), delete everything in this folder.

Go to 'C:\Users\*YOUR USERNAME*\AppData\Roaming' delete the 'PCDR' folder.

Make sure Dell Support Center is not in the programs and features list."

nothing has worked so far, i keep getting the error about the javascript...

scott

Scott,

Let's try testing your Javascript.

JavaScript Test

Rick

hey rick,

it all checked out ok...

scott

Scott,

Javascript test check out ok.

Do you have the latest Java? Download Latest Java

Rick

yes, sir.  version 6, update 26.  it's really weird that i've only had this issue since the last update of the support center.  is there a way to download version 2.0?

scott

Scott,

Dell Support Center 2.0 is no longer supported. I didn't use Dell Support Center 2.0. It was accidentally uninstalled with my printer patch, along with other Dell programs.

Rick