Dell System Detect will not work on windows 10

Question

i try to install Dell System Detect. I get Application could not be started.

PLATFORM VERSION INFO
   Windows            : 10.0.10240.0 (Win32NT)
   Common Language Runtime    : 4.0.30319.42000
   System.Deployment.dll        : 4.6.79.0 built by: NETFXREL2
   clr.dll            : 4.6.96.0 built by: NETFXREL2STAGE
   dfdll.dll            : 4.6.79.0 built by: NETFXREL2
   dfshim.dll            : 10.0.10240.16384 (th1.150709-1700)

SOURCES
   Deployment url           : downloads.dell.com/.../DellSystemDetect.application

ERROR SUMMARY
   Below is a summary of the errors, details of these errors are listed later in the log.
   * Activation of downloads.dell.com/.../DellSystemDetect.application resulted in exception. Following failure messages were detected:
       + The referenced assembly is not installed on your system. (Exception from HRESULT: 0x800736B3)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
   No transaction error was detected.

WARNINGS
   There were no warnings during this operation.

OPERATION PROGRESS STATUS
   * [8/30/2015 10:14:43 PM] : Activation of downloads.dell.com/.../DellSystemDetect.application has started.

ERROR DETAILS
   Following errors were detected during this operation.
   * [8/30/2015 10:14:44 PM] System.Runtime.InteropServices.COMException
       - The referenced assembly is not installed on your system. (Exception from HRESULT: 0x800736B3)
       - Source: System.Deployment
       - Stack trace:
           at System.Deployment.Internal.Isolation.IStore.GetAssemblyInformation(UInt32 Flags, IDefinitionIdentity DefinitionIdentity, Guid& riid)
           at System.Deployment.Internal.Isolation.Store.GetAssemblyManifest(UInt32 Flags, IDefinitionIdentity DefinitionIdentity)
           at System.Deployment.Application.ComponentStore.GetAssemblyManifest(DefinitionIdentity asmId)
           at System.Deployment.Application.ComponentStore.GetSubscriptionStateInternal(DefinitionIdentity subId)
           at System.Deployment.Application.SubscriptionStore.GetSubscriptionStateInternal(SubscriptionState subState)
           at System.Deployment.Application.SubscriptionStore.CheckAndReferenceApplication(SubscriptionState subState, DefinitionAppId appId, Int64 transactionId)
           at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
           at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
           at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
           at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS
   No transaction information is available.

bobo32450 · Answer

Hi, am having same problem. Seem to be getting no help from Dell. Please let me know how you make out.

seaneverwood · Answer

So  far no where.. seems like dell dont care about their products.

Mary G · Answer

Dell System Detect is not compatible with Windows 10. Windows 10 is more secure than previous versions of windows and might see it as an intrusion and a safety risk. System detect is not required to access the resources on the support site. Use your service tag on the Dell Support site instead. Of course do not post the tag in this public forum.

ST21 · Answer

I got the exact same error as above. Is there anyway of uninstalling DSD from programs. So far I haven't been able to and when you go to Dell's website and want to run a PC Diagnostic for driver info it wants to install DSD before doing its check. It downloads it but can't launch. Dellcare has been useless. They keep giving me the standard answers such as disabling your security etc.and trying the downloads. If it's not compatible with Windows 10 then fine but at least they could acknowledge it.

seaneverwood · Answer

I found this online and it worked Try deleting your Apps\2.0 folder and install it again. C:\Users\user\AppData\Local\Apps\2.0\

TennChris · Answer

This worked for me. Thanks.

Dell4Rcarlton · Answer

It worked for me too. Thanks!

ashutosh20 · Answer

There is no Apps folder within local folder!

seaneverwood · Answer

C:\Users\(username)\appdata\local\apps\2.0  make sure you have hidden files/folders checked under View tab

seaneverwood · Answer

do you have it set to show hidden folder/files?

LSUFAN51 · Answer

:emotion-2: Dell System Detect could not be started in Windows 10 ...

ashutosh20 · Answer

Hidden files/folders is checked under view tab. No such Apps folder exists.

ashutosh20 · Answer

Of course I have otherwise how would local folder be seen.

lokeshdec92 · Answer

It worked for me. thanks for sharing!

Ben851203 · Answer

Hi. Could you please help. I am going crazy as my Dell Inspiron 15 DVD drive wont work ( Windows 10 of course). Trying to install the Dell Syst Detect, but not installing...been trying to delete this Apps\2.0 folder you mention, but it doesnt allow me to delete. Please help...unless you have other advice for getting DVD drive to work!

Thanks

Windows General

Dell System Detect will not work on windows 10

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