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2024
April 22nd, 2009 18:00
Desktop Error Messages on Start-up
I have recently taken delivery of my first Dell an Inspiron 1545.
I am getting 2 error messages on start-up: -
Settings iniis being used by another process. Close the other programme and then click retry or click cancel to exit sidebar
and
C:\Windows\system32\config\systemprofile\Desktop
refers to a location that is unavailable. It could be on a hard drive on this computer or on a network.
If I close these messages down the desktop doesn't have all functions, no icons appear and the keyboard symbols are in different places.
If I close down sometimes it starts correctly but this is getting less!
Computer is less than 1 week old and as itr is not hardware problem - no help given unless I pay for software support !!
Can anyone advise - googling came up with closing down dwm.exe on task manager logging off but it will then not accept my password
Can anyone help
shesagordie
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April 22nd, 2009 20:00
Heather June
Try restoring the laptop to it's factory condition.
See HERE.
Also, a better place to post this in, would be the ''Software & Operating > Microsoft OS' forum HERE, this forum is for desktop system's general hardware.
Bev.
Heather June
2 Posts
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April 23rd, 2009 04:00
Thankyou very much Bev
Sorry if I posted my query to wrong forum - I paniced!! I am a newbie to Dell forums.
I took your advice - backed up my data and did restore to factory settings - RESULT!!!
Shiny Blue Lappy is perfect once more
Heather
- exiled Scot living in Wales!! and it's not raining!!!
shesagordie
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46K Posts
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April 23rd, 2009 12:00
Heather
Ah, that's great, that the problem is resolved. :emotion-11:
Exiled Brit living in Texas and it's 88* with bright blue sky.
Bev.
JustcallmeTrep
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July 16th, 2009 21:00
Hi Bev (or anyone who can help)...
I am experiencing the same "C:\windows\system32\config\systemprofile\desktop refers to a location that is unavailable" error as Heather was, the difference is my computer is not as new and it is a desktop not a laptop. I am not certain that I'd relish resetting to factory defaults at this point - is that the only way to fix this error?
Any help would be greatly appreciated!
shesagordie
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46K Posts
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July 16th, 2009 21:00
JustcallmeTrep
Are you using Vista, or XP?
Have you tried using System Restore, to a date before the error happened?
If System Restore does not work, try the solution HERE
Bev.