16 Posts

March 2nd, 2006 01:00

Sure. Make sure you back up all important data.
Then while booting the pc when you see the dell logo hold down cntrl and tap f11 key. After that you will be able to follow the prompts

Hope this Helps

Jpzeel

3 Posts

March 3rd, 2006 02:00

I'm a computer idiot.

There are seven options in the "Microsoft Windows 98 Startup Menu".

None that mention cleaning the hard drive.

1.

 

3 Posts

March 3rd, 2006 02:00

Sorry, These are the options.

1. Normal

2. Logged (\BOOTLOG.TET)

3. Safe Mode
4. Safe Mode with Network Support
5. Step by Step Confirmation
6. Command Prompt Only
7. Safe Mode Command Prompt Only
 
Thanks for any advise!

623 Posts

March 3rd, 2006 04:00

Ahh, you've got one of the old XPS models with Windows 98!  You had us going there--everyone was presuming you had one of the modern XPS models with the Ctrl+F11 PC Restore system.  (Reusing old model designations is one of the dumb things Dell does.)

There was no recovery system on those old models.  You cannot restore to factory settings, you can only reinstall a fresh Win98, to which you'll have to install the drivers and extra software yourself.  Do you have the Windows 98 reinstallation CD?  If not, you're stuck.

 

1 Message

May 21st, 2007 22:00

Hey i have a one year old XPS and the ctrl f11 fuction at the start up screen doesnt seem to work. I want to do a destructive system restore..
 
 
I would appreciate any advice!

623 Posts

May 21st, 2007 23:00

"the ctrl f11 fuction at the start up screen doesnt seem to work"

Troubleshooting steps:

(1) Are you sure you have a DSR (PC Restore) partition? When you boot into XP, take a look in Disk Management (Start>Run>"diskmgmt.msc") and look at the schematic "map" of Disk 0. If you see an "unknown" partition of about 3-5 GB at the end of the disk with no drive letter, that suggests your DSR partition is still there.

(2) Do you have a Dell MBR? This is easily overwritten, so even if your system shipped with the Dell MBR, it might not necessarily still have it. The telltale sign of the Dell MBR is a black screen with a single blue line at the top, with "www.dell.com" in white-on-blue letters. This screen should appear for 2 seconds between the POST phase (Power-On Self Test, with the giant blue Dell logo) and the XP splash screen (when XP starts to boot).

(3) If the answer is yes to both, then make sure you're pressing Ctrl+F11 at the right time. When the POST phase starts, you'll see the blue Dell logo, there will be a brief delay, then the "F2" and "F12" prompts will appear in the corner of the screen. After POST completes, you'll see the 2-second pause with the blue-line, followed by the XP splash screen.

You must press Ctrl+F11 after the F2/F12 prompts appear, and before the end of the 2-second blue-line pause. Hold down the Ctrl key, press down the F11 key, then release both keys together. (Note: contrary to urban legend, it's okay to press the keys more than once.)
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