Upgrade installs in general have issues and reduced performance. I would recommend Clean Reinstallation of Windows 7 or alternatively installation of Windows 10130 to get the free upgrade to Windows 10 Pro (and then clean Reinstallation of Windows 10 Pro after).
I already did an F 12 pre diagnostic and it found no errors. This is also a clean installation of Windows 7. I'm wondering if a lack of memory could be the problem. The PC has two gigabytes which Microsoft says is enough, but is it? Would upgrading it to 4 gigabytes be a good idea? I don't want to throw good money after bad.
More RAM will help performance wise but it shouldn't be the cause on rebooting. Some others have prescribed this behaviour to a bad power supply but the diagnostics should pick this up.
I realize that a faulty power supply is usually the cause of reboots, but I'm doubting that's the issue since it seemed to be fine in Safe Mode. As I already said, the F12 diagnostics have found no errors at all.
Also, I stated earlier that the PC had 2gb of RAM. That was a typo. It only has 1 gb. (512x2). I want to upgrade it to 4gb anyway, but not if there's something else wrong that would make that irrelevant.
Thanks again for your input. I greatly appreciate it.
The Dell diagnostics are not finding any problems. However, just for laughs, I took 4gb out of another E520 and installed it in this one to see if it had any effect. It booted normally, but almost immediately showed a blue screen error and rebooted again. The BSoD flashed too quickly for me to see what the actual message was, but it happened twice in a row.
Is there a log in Windows somewhere that i can read to determine the cause?
Philip_Yip
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16.1K Posts
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September 11th, 2015 01:00
First run F12 preboot diagnostics to check the hardware is good:
http://dellwindowsreinstallationguide.com/f12-preboot-diagnostics/
Upgrade installs in general have issues and reduced performance. I would recommend Clean Reinstallation of Windows 7 or alternatively installation of Windows 10130 to get the free upgrade to Windows 10 Pro (and then clean Reinstallation of Windows 10 Pro after).
gtifeld123
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46 Posts
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September 11th, 2015 07:00
Hi Philip. Thank you for your response.
I already did an F 12 pre diagnostic and it found no errors. This is also a clean installation of Windows 7. I'm wondering if a lack of memory could be the problem. The PC has two gigabytes which Microsoft says is enough, but is it? Would upgrading it to 4 gigabytes be a good idea? I don't want to throw good money after bad.
Thank you.
Gary
Philip_Yip
9 Legend
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16.1K Posts
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September 12th, 2015 08:00
More RAM will help performance wise but it shouldn't be the cause on rebooting. Some others have prescribed this behaviour to a bad power supply but the diagnostics should pick this up.
gtifeld123
1 Rookie
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46 Posts
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September 14th, 2015 13:00
P.S.
Just to clarify a couple of things...
I realize that a faulty power supply is usually the cause of reboots, but I'm doubting that's the issue since it seemed to be fine in Safe Mode. As I already said, the F12 diagnostics have found no errors at all.
Also, I stated earlier that the PC had 2gb of RAM. That was a typo. It only has 1 gb. (512x2). I want to upgrade it to 4gb anyway, but not if there's something else wrong that would make that irrelevant.
Thanks again for your input. I greatly appreciate it.
Regards,
--- Gary
gtifeld123
1 Rookie
•
46 Posts
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September 14th, 2015 13:00
Hi Phillip,
Thanks again for your response.
The Dell diagnostics are not finding any problems. However, just for laughs, I took 4gb out of another E520 and installed it in this one to see if it had any effect. It booted normally, but almost immediately showed a blue screen error and rebooted again. The BSoD flashed too quickly for me to see what the actual message was, but it happened twice in a row.
Is there a log in Windows somewhere that i can read to determine the cause?
Thanks again for your assistance.
Regards,
--- Gary