May 26th, 2021 03:00

Thanks so much for this, you fixed my G3

1 Rookie

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10 Posts

May 26th, 2021 11:00

Thank you!

1 Message

May 27th, 2021 15:00

Excellent !!! It works

1 Message

May 28th, 2021 07:00

Mate you are da man... all i did was go into control alt delete, task manager, found hp print scan doctor and hit end process and then dell power manager let me perform the update. thank you for the great tip

May 28th, 2021 23:00

This solution worked liked a charm. I stopped the HP Print and Scan Doctor Service from the Services console and tried again to install the 3.9.0 version of Dell Power Manager and it worked immediately.

The app is working as usual now. 

 

Thank you!

 

 

1 Rookie

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3 Posts

June 1st, 2021 12:00

Helped! Thanks for the solution

1 Message

June 1st, 2021 14:00

Thank you very, very much, your post saved me a lot of time. Disabling the HP Doctor service did the trick for me.

1 Message

June 2nd, 2021 10:00

Thank you a lot man!! You are THE MAN! Shame on the Dell support team...

1 Message

June 2nd, 2021 22:00

This solution worked perfectly for me. I had the similar issue with installing dell power manager and disabling my HP Print Scan Doctor Service worked!  Thanks!!

2 Posts

June 4th, 2021 05:00

Thank you,  your solution worked for me.  By ending the task HP Print and Scan Doctor, I was able to complete the installation/updating of the Dell Power Manager Service.  No more Error 1720

3 Posts

June 6th, 2021 11:00

do you have to disable the service every time we boot up?

 

1 Rookie

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10 Posts

June 6th, 2021 13:00

If you disable the service it should stay disabled.  A software update may cause it do become reactivated but other than that it should stay off.  If you just stop it, it will restart upon reboot.

Jon

1 Message

June 8th, 2021 05:00

I was having the same 1720 error message pop up. I quickly read your post and then stopped and disabled the same HP service and it fixed my error issues with Dell Power Manager Update installation.

Thanks!

1 Message

June 9th, 2021 07:00

Nicely done and thank you!  Had the exact same situation.  Disabled HP Scan Doctor and life was good again.

10 Posts

June 10th, 2021 06:00

Thanks for all the effort to find a solution to this problem and to explain it here. I was finally able to install the dell power manager services again on my Dell XPS 15 9570. It was a really big help! 

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