Driver Install

Question

I have a Dell Deminsion 3000 and have reloaded XP.  In what order are drivers installed?  I have downloaded all the drivers I need, just need to get them installed.  Thanks for your help.  Jim

PudgyOne · Accepted Answer

Z06berlin,

You said...

These are the drivers that Driverobot said I was missing and which I have downloaded

I never heard of Driverobot until you mentioned it, today. I thought this was a third party software. Just use the drivers links that theflash1932 provided and install them in that order.

Rick

PudgyOne · Answer

Jim,

The desktop/notebook system utility and the chipset drivers need installed first ot the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Rick

Z06berlin · Answer

These are the drivers that Driverobot said I was missing and which I have downloaded. Can you put them in the proper order for me. Thanks again for your help. Jim

Devices scanned: 56. Devices requiring new drivers: 29.

via_usb2_v258.zip15.3 MB

USB Root Hub IDU_2.1.9.66.exe89.0 MB

Intel(R) 82801EB SMBus Controller - 24D3 7jgc08ww.exe2.9 MB

Standard 101/102-Key or Microsoft Natural PS/2 Keyboard sp41804.exe10.1 MB

Ethernet Controller barebone_driver_audio_ta7_u1r_realtek_081020.zip31.0 MB

Multimedia Audio Controller INF_allOS_9[1].1.0.1012_PV.exe2.7 MB

Intel(R) 82801BA/CA PCI Bridge - 244E AMD_VGA_V863200_XPVistaWin7.zip269.8 MB

PCI bus TouchPad_ALPS_7.5.2021.101_XPx86XPx64_A.zip9.1 MB

PS/2 Compatible Mouse Chipset_Inf.zip2.2 MB

Intel(R) 82865G/PE/P/GV/82848P Processor to I/O Controller - 2570 Intel(R) 82801EB LPC Interface Controller - 24D0 Intel(R) 82801EB USB Universal Host Controller - 24D4 Intel(R) 82801EB USB Universal Host Controller - 24D2 Intel(R) 82801EB USB Universal Host Controller - 24DE Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD qi3z05us.exe2.5 MB

Microsoft ACPI-Compliant System System speaker Direct memory access controller ISAPNP Read Data Port Numeric data processor ACPI Power Button USB Root Hub USB Root Hub USB Root Hub Programmable interrupt controller System board System board System timer System CMOS/real time clock sp27449.exe458.2 KB

Communications Port (COM1)

theflash1932 · Answer

Agreed. Do yourself a favor and download and install the following, in the order listed (you will need to download and save these to removable media you can move them to the 3000 with):

System Software:
http://support.dell.com/support/downloads/download.aspx?c=us&cs=04&l=en&s=bsd&releaseid=R121089&SystemID=DIM_CEL_3000&servicetag=&os=WW1&osl=en&deviceid=6317&devlib=0&typecnt=0&vercnt=5&catid=-1&impid=-1&formatcnt=0&libid=7&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=161321

Chipset:
http://support.dell.com/support/downloads/download.aspx?c=us&cs=04&l=en&s=bsd&releaseid=R58201&SystemID=DIM_CEL_3000&servicetag=&os=WW1&osl=en&deviceid=3268&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=0&libid=27&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=70069

Audio:
http://support.dell.com/support/downloads/download.aspx?c=us&cs=04&l=en&s=bsd&releaseid=R94481&SystemID=DIM_CEL_3000&servicetag=&os=WW1&osl=en&deviceid=2430&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=3&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=122481

Network:
http://support.dell.com/support/downloads/download.aspx?c=us&cs=04&l=en&s=bsd&releaseid=R78727&SystemID=DIM_CEL_3000&servicetag=&os=WW1&osl=en&deviceid=4030&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=0&libid=5&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=103900

After installing these devices, then let's work with what is left. You will probably be left with your video device and a modem. We'll need to know which you have to get you the right drivers for them ... go to Device Manager (right-click My Computer, Manage), right-click on the device in question, Properties, Details tab, change dropdown to Hardware Ids and give us the VEN and DEV ID's.

PudgyOne · Answer

Z06berlin,   Try reading...   How to by-pass the Dell Download Manager, then use Internet Explorer and download the drivers, in your browser.     Rick

PudgyOne · Answer

Z06berlin,

I wish you luck if you're using a third party software and drivers to install.

The Desktop/Notebook Utility needs to be installed first(if applicable), then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.

How to Download and Install Drivers in the Correct Order

Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.

:emotion-55: Hint :emotion-55: When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.

Desktop System Software or Notebook System Software(if applicable)
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card

QuickSet(Laptop only)

Rick

Z06berlin · Answer

When I try to download it wants/acts like it wants to install directly on my computer (HP).  How do I download and save so I can install on the Dell?  The Dell doesn't have internet capability yet as I have no drivers installed.  Thanks.  Jim

Z06berlin · Answer

Rick,

I am not using third party all of the drivers I listed were from Dell Download site. I am currently waiting on the arrival of more memory so that I can finish setting up this computer. I really appreciate your assistance and if I have more questions, I will getting back but will also let you know how everything works. Thanks again. Jim

theflash1932 · Answer

There's no need to wait to 'set up' your PC ... the memory can be added later without so much as a hiccup from Windows.

Z06berlin · Answer

I tried already and got a blue screen screen, so decided to wait until I get the memory.

Z06berlin · Answer

I tried that already and I got the bluescreen of death.  So decided to wait, as the computer only has 512kb memory.  Is there a way to turn off OS Install mode?  As it is set, I get available memory 256kb.  I can't find it in the BIOS and have tried MSConfig and everything there is okay and even under advance there is no check mark to say how much memory to use.  Jim

theflash1932 · Answer

There should be an option to turn off OS Install Mode ... IF your system supports it at all. No system will turn it on automatically, not all systems have the option, and if it can be turned on manually it can obviously be turned off the same way. If your system is only seeing 256MB of RAM and it doesn't have the OS Install Mode option in the BIOS, then one of your memory modules (or memory slot on the motherboard) could be bad. I would try each stick in the first slot to see if you have better luck with one or the other (I.e. one is bad). You could also download and run diagnostics on the memory to confirm. XP only requires 64MB ... 256MB is more than enough to install/run XP in a minimal configuration.

What BSOD are you getting, and when (if you are in Windows already)?

PudgyOne · Answer

Z06berlin,   Hopefully the BSOD isn't something like a hardware issue. Try running the Dell Diagnostics. Run the full diagnostics.   How to Run the Dell™ Diagnostics Utility     Rick

Z06berlin · Answer

I am waiting on new memory, so hopefully this solves the issue of OS Install mode is On.  I got the blue screen while I was trying to load drivers the first time (before I asked the order of install), I figured that I got them out of sequence the system responded.

Z06berlin · Answer

I found it buried in the BIOS.  I have just completed loading all updates.  I want to thank everyone for their help.  Jim

Windows General

Driver Install

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