dell studio 1558 win 7 64 here. Unfortunately, the patch provided by veejdeej didn't help for me. The patch "CleanViFsb" just runs a quick dos prompt that doesn't seem to do anything. Hopefully, we'll come up with a solution soon. Has anyone else been able to solve this without the patch? It doesn't work for me.

Not knowing your level of computer knowledge I ask you:

Did you follow the Installation Instructions per this link:

http://www.dell.com/support/drivers/la/en/19/DriverDetails/DriverFileFormats?c=la&s=dhs&cs=19&l=es&DriverId=R249580

Not knowing your level of computer knowledge I ask you: Did you follow the Installation Instructions per this link: http://www.dell.com/support/drivers/la/en/19/DriverDetails/DriverFileFormats?c=la&s=dhs&cs=19&l=es&DriverId=R249580

Yep. Followed the instruction to the T. It's basically just running that single file (CleanViFsb). Unfortunately, it seems to do nothing after running. I get the same error from dsupdate.

I have exactly the same problem on my Studio 1157

I don't know how much help this will be, as this is a bit vague, but I had the same problem and resolved it. The facts are:

Today I used DSUpdate for the first time ever - successfully. I then messed around looking at the operating system restore facility (I was bored!). I didn't actually launch the process but even so it changed a couple of things on my desktop so I did a System Restore, after which I figured I'd need to run DSUpdate again. That's when I got the runtime error problem. I discovered a new folder in the Program:...Data Safe Local Back Up folder called Updates, and in there was a program file with exactly the same icon as DSUpdate, and a similar name but with a string of numbers added. This offered to perform exactly the same function as DSUpdate, so I ran it and the updating was performed successfully. I've renamed it to DSUpdate and got rid of the old file and the problem (and the Update folder!) has gone away.

I said this was vague as I don't know exactly what happened, but obviously I'd somehow corrupted the original DSUpdate file. I would suggest that you look to see if there is an Updates folder on your computer in Program:...Data Safe Local Back Up/(Components?) and if so, use the file in it to perform further updates.

Hope this is of some help! Good luck.

Hello Neil,

Have the same problem, and I can't find the .exe you were talking about.

I can see that is solved long time ago for you lol, but please help me to find it. Maybe remeber the exe name ?

Hope to read you.

Bye

Hello Ben Bendito

I'm on a different computer now that has different Dell files/folders, so I'm unable to reproduce the fix that worked two years ago. I'm afraid I can't remember exactly what I did, sorry. Good luck sorting it!

Neil

Hello,

Thanks to you, i'm going to try this :)

Bye

I was able to resolve it by performing the following steps:

• Follow the path (C:\Program Files(x86)\DataSafe Local Backup\Components\DSUpdate) to the DSUpdate.exe file
• Temporarily rename it
• Install the Windows Update
• Name the file back to DSUpdate.exe

The update installed with no issues.