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2908
September 24th, 2004 07:00
earthlink total access
When I try to download updates to Total Access from the toolbox, the updates list, but clicking on the ones I want produces no reponse (the add button blinks, but I can't install.
This happens only on my new dell 8600 inspiron. I have an older dell diminsion (using sp2) and it works fine.
I had downloaded sp2 on the insprion, but had extreme slowdown and problems in MS word. Tech support told me to get rid of sp2 (at least that is what I think they said, Indian languages are not one of my skills), on the grounds that it causes problems and that a better version would be available at the end of the month.
Anyone else having that problem with earthlink?
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msil217
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2K Posts
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September 24th, 2004 09:00
If so, a firewall or antivirus, or even your internet settings could be the cause.
Good Luck!!
cswilson
2 Posts
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September 24th, 2004 13:00
The problem was that the next button would not click
You are right re virus/firewall, I talked to earthlink, disabled them and then it worked. Strange as I don't have to do that on my desktop.
Thanks for taking time to respond.