Erorr files and loading

Hi,

It would appear that you may have unfortunately been hijacked by the "scumware benefactor" NewDotNet.  Their IE plug-in has been know to be bundled with GDivx, iMesh, KaZaA, RadLight / Subtitle Studio, RealNetworks (RealOne Player), UK Software, Babylon, BearShare, Cydoor (LingoWare), Go!Zilla, Grokster, Mindset Interactive (NetPalNow) and Webshots.  Read about NewDotNet here (cexx.org/newnet.htm).  Installed as a Layered Service Provider, it alters winsock settings.  Consequently, if removed improperly you will  lose your internet connection.  Isn't NewDotNet the sunshine in your life, or your PC's life as the case may be?  Detailed removal instructions for NewDotNet can be found here ... www.newdotnet.com.  Download Spybot Search and Destroy (www.safer-networking.org/).  This should remove any remaining elements of NewDotNet's parasitic foistware (not spyware, but an unwanted application that is included, trojan-style, with completely unrelated software).  Spybot Search and Destroy will likely spare you the manual removal process altogether.  I would advise that you try running it first and you might find that it painlessly rids you of your perplexing problem whithout having to roll up your sleeves and get you fingernails dirty.  Good luck and do write back to let us know how things worked out for you.  If this does not entirely cure your problem, write back.

Jim McNamara

Message Edited by jimmymac_4 on 05-27-2004 08:14 AM

Help,

   I have a Dimension 2400 and every time I login I get an error message:

Error loading c:\windows\Downloaded Program Files\bridge.dll

The specific module could not be found.

 

   When I click on ok the error goes away. It is very annoying to have to see it every time I login.  Can anyone help?

 

 

 

 

jrocha,

"bridge.dll" is spyware related. Try cleaning up your system with Ad-Aware and Spybot, as described in the second link listed below. If the problem persists, download and run the analysis tool called HijackThis (also described in the second link below), and submit the log output to the good folks in the Virus Information and Removal board

Jim

Help,

   I have a Dimension 2400 and every time I login I get an error message:

Error loading c:\windows\Downloaded Program Files\bridge.dll

The specific module could not be found.

 

   When I click on ok the error goes away. It is very annoying to have to see it every time I login.  Can anyone help?

Thank you !

Achala,

You are infected with spyware.  Follow jimw's advice in his reply above.

Steve

jimmymac_4............ Thanks for all your help in removing newdotnet .......

You are a star !!!  Thank You

Kitty

Hi Kitty,

Glad to have been able to help and I appreciate the feedback.  If more would follow your lead, others that experience a problem would be able to pursue with confidence a solution that was validated by the person that tried a suggestion that resolved their problem.

Jim McNamara 

 ive went to spybot and it found 142 spyawares! ive went to new.net and ai cant get rid of it ! please someone help! ive just got this computer a week ago and it says i have a virtual memory problem and the rundll error newdot newdot etc etc

You need to continue with the advice given by jimw in his message above.  Download HijackThis, run it, and post your log in the Virus Information and Removal forum where a HijackThis expert can review it and make recommendations.

Steve

LizzLake

click on the link  "newdotnet" that jimmymac_4 has given and follow instructions to get rid of newdot... It worked for me !!!!

Kitty

I worry about expecting that a site like newdotnet will actually remove their product without causing more problems. In addition, it's unfortunately rare that there will only be one infection on a machine.

(Edit - I just noticed that one of the experts in the Virus Information and Removal board recommended inital removal of newdotnet with the uninstaller available at their site. So apparently, at least in the case of newdotnet, that's an accepted thing to do. I would still suggest submitting a HijackThis log after removal, though.)

(Edit 2 - fixed typo in first edit!)

Hence the suggestion of downloading,  installing, and running HijackThis, and submitting its log for analysis.

Jim

Message Edited by jimw on 06-04-2004 11:43 AM

Message Edited by jimw on 06-04-2004 12:58 PM

Say Jimw,

Who better to remove what was put on you PC than the scurtrilous rogue that put it there in the first place?  I understand you concern, but  remember that the removal istructions are often made availabe only after an overwhelming outcry from the offended masses or even a class action suit when such outrage is not sufficient leverage.  In other words, it takes a significant amount of pressure to coerce a hijacker into providing a removal tool and you best believe that they want to get it right in order to get the monkey off their back once and for all.

Jim McNamara

There is no incentive for the purveyor's of spyware to help you remove the garbage.  If they were so good at understanding how their programs work (and therefore how to remove the stuff), why is that their spyware programs eventually break the whole system, resuling in thousands of people having to come here for advice on how to fix things.  I agree with Jimw.  The spyware makers are sneaky about how they put things on people's computers in the first place, and I don't trust them one bit to tell anyone how to effectively remove their garbage.

Steve

As jimmymac_4 pointed out, if there's enough incentive, and that usually requires a credible threat of legal action, the company may find itself under intense pressure to provide a complete and correct removal tool. I also discovered that one of the volunteers in the Virus Information and Removal board recommended their uninstaller as the first step. I amended my other post in this thread a bit ago to add that information.

Also note that correct uninstallers can be very difficult to produce. Several well-known antivirus and firewall software vendors have had difficulty getting their uninstallers to work correctly.

The bad news is that there usually isn't nearly enough incentive. I certainly wish that weren't true!

Jim

Hi Volcano,

First my credentials ... I am a retired IT professional with more than 30 years of experience and was a member of a virus response team, so I am not without some degree of experience in the scumware arena.  Allow me to address each of your comments in turn.

1.  A class action suit resulting in a court order is certailny what I would consider incentive.

 2.  Give the "purveyors" some credit.  They are undedrstand perfectly well what their spyware does.  They are quite competent concerning the inner workings of their programs, but could care less if their rogue code plays havoc with someone else's PC as long as it serves their parituclar agenda.

3.  I have often removed spyware on other people's PCs manually, but if the general consensus from reputable sources (Symantec, Counterexploitation, etc.) recommend the "purveyor's" removal tool (generally the simplest means to get the job done), I'll give it a try.

4.  If you still agree with Jimw, you will note that he ammended his post to agree with me ... just a thought.

Jim McNamara