Thanks for the response...I was trying to unistall Mcafee internet security. ....I performed all of the suggestions from that microsoft support page but with no improvement...Should I try installing Windows Installer?
First, click Start, Run, and type
msiexec /unregister in the Open field, and click OK.
In My Computer, right-click Search and locate the following three files:
msi.dll
msiexec.exe
msihnd.dll
They are hidden files so you’ll need to select Search Hidden Files And Folders under More Advanced Options. When you’ve found the files, rename them, by removing the
.dll and
.exe extensions and replacing them with an
.old extension (for example msi.dll becomes msi.old).
Once you’ve renamed the files, WinXP will automatically replace them with a new copy from the dllcache (a hidden folder where copies of important system files are kept in case you mistakenly delete or rename critical system files).
Restart your computer and try to install or uninstall the program again.
Did the search as you suggested and found the 3 files located in several different places such as Windows\NTservice, Windows\system 32, Windows\prefetch, and some other different folders. How does one know which one to rename?
The first thing to try is re-registering Windows Installer in the Windows registry. Make sure that no other programs are running and then click Start, Run, type msiexec /unregister in the Open field, and click OK. Next, click Start, Run, type misexec /regserver in the Open field, and click OK. Restart your computer and try installing or uninstalling again.
If so, try renaming the ones in C:\Windows\system32 and reboot and see if it corrects it.
I also am having the same problem and I have found that for some reason the service is being disabled. I restart and windows installer works then the next time I need to use it, I run into the same problem again, (disabled). What is happening there. I havent a clue. Thanks
Mary G
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April 3rd, 2005 01:00
queseo
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April 3rd, 2005 01:00
chuket
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April 3rd, 2005 03:00
In My Computer, right-click Search and locate the following three files:
Once you’ve renamed the files, WinXP will automatically replace them with a new copy from the dllcache (a hidden folder where copies of important system files are kept in case you mistakenly delete or rename critical system files).
queseo
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April 3rd, 2005 22:00
queseo
4 Posts
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April 5th, 2005 03:00
chuket
1.4K Posts
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April 5th, 2005 13:00
Did you try this first from that site?
The first thing to try is re-registering Windows Installer in the Windows registry. Make sure that no other programs are running and then click Start, Run, type msiexec /unregister in the Open field, and click OK. Next, click Start, Run, type misexec /regserver in the Open field, and click OK. Restart your computer and try installing or uninstalling again.
If so, try renaming the ones in C:\Windows\system32 and reboot and see if it corrects it.
10icTITANFAN
3 Posts
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April 5th, 2005 17:00