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3362
June 2nd, 2004 20:00
Error-checking, ...serious error after restart?
Each time I run the Error-checking utility in Windows XP Home Edition,
after Windows states the scan is complete, on the restart I get the
error message stating "The system has recovered from a serious error."
In the "Check disk options" I select both options for the scan. How do
I fix this problem? I just got the computer in April.
Thanks,
Lee.
Dell Dimension XPS_GEN_2
Windows XP Home Edition (Version 2002, Service Pack 1, all updates installed)
Pentium 4 3.20 Ghz
1 GB RAM
19 in 1901FP Dell Ultrasharp Digital Flat Panel Display
128MB DDR ATI RADEON 9800 Pro Graphics Card with TV-Out and DVI
250GB Serial ATA Hard Drive (7200RPM)
Network Interface Integrated Intel PRO 1000 Ethernet
56K PCI Telephony Modem
16x DVD-ROM Drive
8x DVD+RW Drive
Sound Blaster Audigy 2 (D) Card
Mary G
6 Operator
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20.1K Posts
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June 3rd, 2004 14:00
When running a quick error check, you should not check either option. Those options require a reboot and run before Windows starts. Just run it without the options and it will let you know if there are errors that need to be fixed. Here's another method--Go to the Start button, select Run, type CHKDSK /F and say yes to a restart. Allow the scan to run and fix any errors. Make sure you have not disabled any essential Windows startup items in msconfig. If you are using Selective Startup, use Normal startup instead and see if the error message goes away.