Skip to main content
Start a Conversation

Unsolved

This post is more than 5 years old

NancyInWI

19 Posts

7661

April 20th, 2007 12:00

Error message during Disk Cleanup...replacement of required Windows files

I foolishly checked "Compress Old Files" when doing a Disk Cleanup" this morning and in the midst of it, got this message:
 
Files that are required for Windows to run properly have been replaced by unrecognized versions.  To maintain system stability, Windows myst restore the original verfsions of these files.  Insert your now.  Retry-More Info-Cancel.
 
No, it's not a typo...it says "INSERT YOUR NOW"..so what am I supposed to insert?
 
When I click on "more information" I get:
 
Possible reason for this problem:
You have inseted the wrong CD(i.e. different Windows product  CD than the version installed)
The CD-ROM in your drive is not functioing.
 
There is no CD inserted. 
 
Please tell me there is an easy way to fix this.  Would restoring my computer to a previos day help at all?  Or should I just try putting in the Dell Operating System Reinstasllation DVD?


Message Edited by NancyInWI on 04-20-2007 08:50 AM

Message Edited by NancyInWI on 04-20-2007 08:51 AM

NancyInWI

19 Posts

April 20th, 2007 13:00

Adding to my own post:  I put in the Dell Reinstallation DVD and hit the "retry" button and got "wrong CD" message.
 
Please tell me that I don't have to totally reinstall Windows XP and all the other programs I've added to this computer!

dunedin

2.7K Posts

April 21st, 2007 12:00

Check your installation CD
 
Is it a proper XP installation CD or just a Recovery/Restore CD?
 
If it is a proper installation CD it must match your system.  Does it say XP SP2? 
 
If it has not got SP2 on it and you have installed SP2 separately on your machine it will not match.  That is to say you have a more up-to-date version of XP installed than the version of XP on the installation CD  File checker will not accept the installation CD if this is the case.
 
 

NancyInWI

19 Posts

April 21st, 2007 21:00

Oops....hit send too fast.
 
After getting nowhere with online tech support from Dell, I tried a system restore to a point the day before and everything worked fine after that.

NancyInWI

19 Posts

April 21st, 2007 21:00

The thing is, it didn't even say what disc to insert! 
And it's a disc from Dell that says it has Windows XP SP2 on it.....

dunedin

2.7K Posts

April 21st, 2007 22:00

That was definitely some sort of error.  Your CD should have worked.
 
Glad that System Restore fixed it for you

Was this post helpful?

View All

0 events found

No Events found!

Top