Error Message: IDE Device Failed

Question

My administrator's desktop is blank except for the wallpaper. I ran Dell Diagnostics & received the following error message: 'IDE Device Failed: Blank media or no media is present in optimal drive. Test requires media with digital data: Resource CD/Installation CD.'   What does that mean & how do I fix it? I've tried dell chat room, but it keeps disconnecting me, & I've tried e-mailing Dell, but that gets messed up, too!!! Please help!!!

JackieS · Answer

I have the same problem (IDE Device failed), it also gives error code OFOO:136C, were you able to resolve it.

Windows General

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