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9333
March 20th, 2004 09:00
Error Message - MPFIREWALL.sys
I have a Dimension 8300, Windows XP. Bought it a month ago.
When running internet explorer I keep getting a serious error. System stops, jumps me to a blue screen that says "A problem has been detected and windows has been shut down..."
It says some other things.. things like check your memory, update your BIOS (which I did- was A04 to A04 the right thing?). The technical part of the stop message then says:
STOP: 0x0000008e (0xc0000005, 0xf78e32cc, 0xf7cbc9a8, 0x00000000)
.... MPFIREWALL.sys address f78e32cc base at f78e1000, datestamp 3df0c071
The message also says that it's beginning a physical memory dump.
What is this error? I called Mcafee since it seemed like a problem with my mcafee firewall. They told me it was a problem that required me to get in touch with Dell.
Any help would be appreciated!
Warren H.
501 Posts
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March 20th, 2004 11:00
firebird,
You won ;)
fireberd
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March 20th, 2004 11:00
It is a McAfee error, according to what I found on google doing a search for mpfirewall.sys.
Here is the link to the McAfee article on it. http://ts.mcafeehelp.com/dell/faq.asp?docid=303&CategoryId=0&chat=
Warren H.
501 Posts
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March 20th, 2004 11:00
sjones71,
A "Google" search turned up this fix from McAfee. See if it helps.
sjones71
2 Posts
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March 20th, 2004 11:00
Thanks guys... I appreciate it.
I did that fix, but it wasn't enough.
But, if anybody else has this problem and this update fix doesn't do it.. and an automatic uninstall (add/remove programs) doesn't do it...
Then do a manual uninstall. Follow this link:
http://ts.mcafeehelp.com/faq3.asp?docid=71501
And you'll see the manual uninstall instructions. Seems to have fixed my problem. We'll see!