November 27th, 2006 17:00

My Dell is a 4600 rather than a 2600 as I first stated.  I now have a blank screen and have no response from keyboard or mouse. 

414 Posts

November 27th, 2006 22:00

I've just realised that with a blank screen and a dead mouse, the above is going to be tricky.

Have you got a boot disk? (The Windows 98 one (regardless of your operating system) is most useful and can be downloaded at bootdisk.com.) Use the boot disk to start your machine with CD support.

See if you can progress from there with your XPCD to safe mode and then on to a restore point, thereafter installing a driver.

414 Posts

November 27th, 2006 22:00

I suspect that, if your graphics card is an nvidia, the driver is corrupt, download and install a new one.

10 Elder

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45.2K Posts

November 28th, 2006 03:00

Do you see the Dell logo and BIOS progress bar before you get the error message? If you can, press F8 before XP starts to load and select Last Known Good. Maybe that'll allow it to boot.

What color are the diagnostic LEDs on back of the tower when it fails to boot? If not all green, look up error code in user manual.

Ron
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