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February 20th, 2008 00:00
Error Message
I am new to this forum and I hope I can find some help. When online, I continually get the message{Internet Explorer has encountered a problem and needs to close).
The error report content exception info is:
Code: 0xc0000005
Flags: 0x00000000
Record: 0x0000000000000000
Address: 0x00000000042c8955
The file appears to be:
C:\DOCUME~1\Jean\LOCALS~1Temp\129e_appcompat.txt
(THE 129e CHANGES EACH TIME I RECEIVE THE MESSAGE BUT THE REMAINDER STAYS THE SAME)
Any help with this problem would be greatly appreciated.
Thanks,
Sadie
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tgsmith
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February 20th, 2008 01:00
Sadie,
Don't worry about the appcompat.txt file. That's the file that's sent to Microsoft when you are presented with the Send or Don't Send information to Microsoft regarding the error. I had the exact same thing happen this afternoon after doing a clean install of Windows XP Home with Service Pack 3 slipstreamed onto it. After I downloaded and updated Internet Explorer 6 to Internet Explorer 7, the problem disappeared.
All sorts of things can cause your type of problem. You may have malware, a corrupt system file or the web page you're viewing isn't constructed correctly.
If you are running Internet Explore 6, try this: Click on Start|Run. Type iexplore /rereg . Press Enter.
Let us know if this fixes your problem.
Tony