Error reporting

Question

Hi,I have this shut off in system properties and disabled in services. It is not showing up in msconfig either. When ever I am on the computer a box in the task bar pops up sooner or latter and says error reporting.I am unable to see the reports and no other box shows up. If I ignore  this the machine will eventually start to hang when navigating around. All I have to do to make things ok is to go to task manager and kill the dw15.exe. If I do this right away the problem stops,the longer I wait to do this the more instances of dw15 show up. When there are around four of these instances running that is when machine starts to act up. I have done searches for this process. The first time it showed up in microsoft picture it 7  I deleted all files with this name . The next day there were 3 more files of this type this time in my computer. I deleted all these also .The only errors I get in event viewer are listed as perfnet. Everything works fine on the computer it is just a pain having to end this process every day. Also as soon as I delete this in task manager it does not happen again untill I log back on the next day. Any way to stop this? Thank You   Dell Dimension 2350 ,2gig p4,768mb ram, 60gb hardrive, sp2,windows xp home,

HiGhLaNdEr48 · Answer

Hi, is this a incorect forum for this question? I was thinking there may be a registry edit to resolve this. Anyone have a suggestion. Thanks again.       Dell Dimension 2350 ,2gig p4,768mb ram, 60gb hardrive, sp2,windows xp home,Spyware blaster,Norton av,zone alarm,adaware,spybot sd.

JRosenfeld · Answer

On my system, dw15.exe appears to be related only to Intellipoint and Windows Encoder (both separately installed apps), rather than to the Windows error reporting service, for which the executable is C:\WINDOWS\System32\svchost.exe -k netsvcs

Probably that is why turning off Windows error reporting does not stop dw15.exe

dw15.exe appears in the following folders for me:

C:\Program Files\Windows Media Components\Encoder

C:\Program Files\Microsoft IntelliPoint

If you don't have either of those apps installed, do a search for dw15.exe and see if you can identify which app(s) use it on your system. That should help to identify which app is generating its error reporting.

HiGhLaNdEr48 · Answer

Thank you for your reply JRosenfeld. When i first did a search dw15 was in microsoft picture it 7. I deleted the exe from there. Now when I do searches for it  they are usually in the windows prefetch file. I always delete whatever location this is in but dw15,exe keeps returning. The file does say it is microsoft application error reporting. Why am I unable to actually see the error report. I had assumed the DW stood for doctor watson error reporting but I am unable to find any reports. Any other ideas ? By the way I have niether of the apps you mentioned . Thanks again

JRosenfeld · Answer

The prefetch folder simply contains.pf files that are created when you run an app; these are used by Windows and defrag to optimise file locations on the disk over time, according to your usage, to optimise launching of apps and speed up restart (the layout is in the layout.ini in the same folder, which you can examine in Notepad). It is OK to delete those pf files (the system does so every so often if there is an idle period, as it updates its optimisation information). But whatever is causing dw15 to run will not be solved by deleting them. If you deleted the exe, then maybe the error messages relate to the fact that whenever the problematic app asked for it to run Windows could no longer find it.

You say the only place you found it related to Picture it!; maybe you should think about checking that app (e.g. reinstall it).

Windows General

Error reporting

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