really ....I have an XPS 9550 same issue device says its running perfectly with no issues . but when I start Bluetooth it comes up the BT stack service wont start. the chip is on the motherboard inside the laptop
Thanks for posting. Apologies that your system is not performing as expected.
This issue could be due to an update with the device driver. As initial troubleshooting, we suggest reinstalling the device driver. To perform the said task, you may refer to this support article: Update a driver for hardware that isn't working properly. The article contains steps on how to troubleshoot, update and reinstall the device drivers.
If the system is under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid servicecall - http://dell.to/1vnT6CQ
Tesla1856
8 Wizard
•
17.3K Posts
0
June 14th, 2018 21:00
Usually, an error like that is due to failing Bluetooth device.
Where is yours?
Alex9550
1 Message
0
November 15th, 2018 20:00
really ....I have an XPS 9550 same issue device says its running perfectly with no issues . but when I start Bluetooth it comes up the BT stack service wont start. the chip is on the motherboard inside the laptop
robert p
4 Operator
•
9.4K Posts
0
November 16th, 2018 06:00
Hi Alex9550,
Thanks for posting. Apologies that your system is not performing as expected.
This issue could be due to an update with the device driver. As initial troubleshooting, we suggest reinstalling the device driver. To perform the said task, you may refer to this support article: Update a driver for hardware that isn't working properly. The article contains steps on how to troubleshoot, update and reinstall the device drivers.
If the system is under warranty, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid servicecall - http://dell.to/1vnT6CQ