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22436
January 27th, 2014 07:00
Error while updating win 8 to 8.1
when I go to store to update windows and click download button getting error as -
You need to use an account with administrator privileges ...... try login as administrator.
the account which im using is a administrator account still getting the message.
so unable to download the update. how can I download the update ?
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Kasv
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4 Posts
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January 29th, 2014 05:00
gokhaleabhijit85,
This has been a recurring problem for quite a lot of users. Please try the following:
Navigate to Control Panel > Uninstall a program > View installed updates (located on the left pane) > Uninstall the Microsoft Update KB2871389
Download and re-install the update manually using the following link: http://support.microsoft.com/kb/2871389
Reboot your computer and access your Windows Store. You should be able to download the Windows 8.1 update.
Source:
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/windows-81-will-not-download-from-the-store/d3c57b8b-acd2-4bd9-82e4-1b51b206e311
Jennnnnnifer
1 Message
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January 27th, 2014 19:00
I am having the same problem. It is very frustrating.
Philip_Yip
11 Legend
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16.1K Posts
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January 29th, 2014 05:00
That fix is also detailed here:
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/upgrading-to-windows-8-1-from-windows-8-0-via-the-microsoft-store/
However I thought it was only applicable to when the update didn't show in the Store.
hawks1
5 Posts
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January 29th, 2014 18:00
KB2871389 came pre loaded by Dell for me. I could not see the 8.1 upgrade until I downloaded al of the other Windows updates (so 1 or more of the 42 downloaded). I still came up with "need to be admin" error. I finally deleted the originally loaded kb..1389 before I got it to work