With all due respect, these suggestions don't help much. I have deleted the Google toolbar and the Google desktop. Didn't help. Sure you can get rid of the page if you uncheck the items in startup, but then you have to leave your computer in selective startup mode all the time. Who wants to do that? I have worked with Dell online chat twice and this seems to be the best they have.
Dell is shipping thousands of brand-new computers with this problem, and they need to come up with a better solution.
i dont understand why its so hard for people to scroll down to the bottom of the EULA, click continue, then scroll down on the next page, and click finish.
If you cant figure out how to get rid of the Google Toolbar EULA, you need to return your computer (I mean this in the nicest was possible.)
Don't know what to tell you to look for, just try it and look.
"With regard to being irritated by leaving it in selective startup mode, if you buy a brand-new car, wouldn't it bother you if you had to use a dishrag for a gas cap? It works, but...) :-)"
Ridiculous comparison, every PC I own, have owned, or will own is running in selective start up.
If I use this tool, what do I select to remove? Will it show up as Toolbar EULA?
(With regard to being irritated by leaving it in selective startup mode, if you buy a brand-new car, wouldn't it bother you if you had to use a dishrag for a gas cap? It works, but...) :-)
DFishy, Next time make sure you understand the problem before you make critical remarks. The page in reference is a dead webpage, as in there is nothing on it, you know, the classic "This program cannot display the webpage..." If you are as experienced as you obviously think you are, you have probably seen this page 5000 times while surfing the Web. All you can do is hit the previous page button or close the browser. Unfortunately in this case, neither of those options are available, hence the problem.
I know exataclly what you are seeing...as I posted before in the 1st post that I made, this tells you how to remove the files that cause the issues. I am sorry if you couldnt figure that out.
Toolbar EULA causes two issues. Either:
1. People cant seem to figure out that there is an obvious scroll bar on the side, and that its as simple as using it.
2. The bigPOS software breaks, and you follow the steps to remove the files (as I stated in my first post).
I appologize for my snappy outburst earlier...I am just a little stressed since today I was told that my job is being outsourced to another country. Gee, I wonder how companies expect people to buy their products when they fire their emoloyees and force them into poverty...I guess these companies just want to bump their sales in 3rd world countries, and forget their own countries wellfare.
I was able to disable it using Windows Defender that is packaged with Windows Vista as follows:
1. Open Windows Defender 2. Click, Tools button, and then click Software Explorer. 3. In the Category box, click Startup Programs. 4. Scroll down to find an item listed as NA. Look at the details to make sure it is EULAlauncher.exe. Select disable. (I also had the option to delete it, but I didn't know what would happen if I did that.)
It seems to have given me the best of all worlds for those of us that are irritated by selective startup. It got rid of the page, and I am still in normal startup. I went back in and turned off Windows Defender so it isn't soaking up memory and processor, and the page was still gone after reboot.
Can you tell me if there is any downside with this approach?
(Fish, sorry to hear about your job. That stinks!)
FYI I've only started having this problem when I had to load a new user on. I went through all the things I knew in start up and it wouldn't give me the option to remove on this use so I went to the bottom of the screen on the second day and clicked all users and that freed the disable boxes. I did not remove it yet but I will next time it comes up. I did restart once to make sure it didn't reload at start up and so far that has worked.
So if you have that silly box Toolbar EULA come up and you don't have a google toolbar loaded in Vista go to your control panel, change start up, start up programs it was listed as N/A (figure that) and when you high light it it shows that it is the EULA.exe and second N/A is EULALauncher.exe
The first day I was trying to figure it out I could go into running programs and click them off listed under 3532 and the next number is the launcher.exe which turned it off for the day but it reloaded the next. Hope I explained that well enough so that you can turn the thing off.
And people wonder why I dislike google tools....hint dell...Lady Jz Talk Zone
mombodog
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With all due respect, these suggestions don't help much. I have deleted the Google toolbar and the Google desktop. Didn't help. Sure you can get rid of the page if you uncheck the items in startup, but then you have to leave your computer in selective startup mode all the time. Who wants to do that? I have worked with Dell online chat twice and this seems to be the best they have.
Dell is shipping thousands of brand-new computers with this problem, and they need to come up with a better solution.
mombodog
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Thanks for your response.
If I use this tool, what do I select to remove? Will it show up as Toolbar EULA?
(With regard to being irritated by leaving it in selective startup mode, if you buy a brand-new car, wouldn't it bother you if you had to use a dishrag for a gas cap? It works, but...) :-)
Thanks again for your help.
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mombodog
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I was able to disable it using Windows Defender that is packaged with Windows Vista as follows:
1. Open Windows Defender
2. Click, Tools button, and then click Software Explorer.
3. In the Category box, click Startup Programs.
4. Scroll down to find an item listed as NA. Look at the details to make sure it is EULAlauncher.exe. Select disable. (I also had the option to delete it, but I didn't know what would happen if I did that.)
It seems to have given me the best of all worlds for those of us that are irritated by selective startup. It got rid of the page, and I am still in normal startup. I went back in and turned off Windows Defender so it isn't soaking up memory and processor, and the page was still gone after reboot.
Can you tell me if there is any downside with this approach?
(Fish, sorry to hear about your job. That stinks!)
LadyJtalks
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February 4th, 2008 11:00
FYI I've only started having this problem when I had to load a new user on. I went through all the things I knew in start up and it wouldn't give me the option to remove on this use so I went to the bottom of the screen on the second day and clicked all users and that freed the disable boxes. I did not remove it yet but I will next time it comes up. I did restart once to make sure it didn't reload at start up and so far that has worked.
So if you have that silly box Toolbar EULA come up and you don't have a google toolbar loaded in Vista go to your control panel, change start up, start up programs it was listed as N/A (figure that) and when you high light it it shows that it is the EULA.exe and second N/A is EULALauncher.exe
The first day I was trying to figure it out I could go into running programs and click them off listed under 3532 and the next number is the launcher.exe which turned it off for the day but it reloaded the next. Hope I explained that well enough so that you can turn the thing off.
And people wonder why I dislike google tools....hint dell...Lady Jz Talk Zone