Explorer.exe - Application error. Please help.

Question

I have Dimension 4600 running Windows XP Pro SP2. All updated up to date. Every 2-3 shutdowns I get following error message: 'Explorer.exe - Applicaton Error. The instruction at '0x01252bdc' referenced memory at '0x01f80960'. The memory could not be read.' Anyone has ideas on what is causing this?

msil217 · Answer

I don't have the answer, but if this is occurring during the shutdown, will it shutdown anyway?? If so, I wouldn't worry about it. I used to get a similar message from Avast anti-virus during shutdown.(every so often) I did not click, "OK", I waited and it shutdown anyway.

Are you having any other problems?? Do you scan for viruses and spyware? Any new programs added??

ZX81 · Answer

Problem only occurs when shutting down Windows, so it is just annoying. I run 3 types of anti-spyware apps to keep PC clean by the way.

tigerwolf7 · Answer

I'd try running a thorough scan of your RAM using Memtest, just for the heck of it.

vmorreale · Answer

Hey I started having the same problem I have tried everything, except format the HD.  I even called Dell services who then gave me another number to call which did not answer.  Very upsetting out of the four laptops I purchase two of them are getting this error all of them have the same exact image of course using there respected ELUA's

tigerwolf7 · Answer

Make sure you've got real antivirus and antispyware software installed, and I would try running Dell's diagnostics and then Memtest from Memtest.org overnight. (Okay, I'm just stealing my answer from a couple of years ago :) )

Might turn something up.

msil217 · Answer

Memtest couldn't hurt. I found out my problem was a running program not shutting down properly. After disabling all startup programs, I not longer had the error. Then I added a program, one at a time to find the culprit. It was my Firewall program. I reinstalled it, and it was fine.

tigerwolf7 · Answer

What happened to your other posts?

Windows General

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