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July 25th, 2008 21:00

Fake Spyware Warning Messages, no control panel or task manager

I have this problem, which seems to have affected many others.  I have installed AVG and it seems to have kept all heck from breaking loose.  I also deleted the main, fake virus sotware using add/remove programs.  However, I am still getting the fake spyware messages and my control panel says the system administrator has blocked access.  Please help.  Thank you.

 

Dell Inspiron 1520

Intel (R) Pentium (R) Dual CPU

T2310 @ 1.46GHz

1.46 GHz, 1 GHz of RAM

 

4 Apprentice

 • 

20.5K Posts

July 25th, 2008 21:00

If you are running Windows 2000, Windows XP, or Vista:
Try running Malwarebytes' Anti-Malware.
Please download to your desktop Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checkedPhotobucket
    Click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • If you are still having problems and/or would like a follow-up check to be sure the infection as well as vulnerabilities are gone, copy and paste the entire report into a New Message on the HijackThis Board. Also include a fresh HijackThis log. Instructions for downloading HijackThis are at the top of that forum.
    1. Just click the New Message button in the HijackThis forum here: http://www.dellcommunity.com/supportforums/board?board.id=si_hijack
    to start your own thread requesting assistance for a follow-up check to be sure the malware is gone.
    2. In the Message Body window that opens, simply Right-Click and select Paste.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.

83 Posts

July 25th, 2008 23:00

Hi

 

I would Suggest using Dial-a-fix if the task manager is disabled. Also try SDFix if the control panel is missing.

 

Click on the link below for Dial-a-fix

 

http://www.softpedia.com/get/System/System-Miscellaneous/Dial-a-fix.shtml

 

For SDFix

 

http://savemybutt.com/how-to-use-sdfix.exe.html

 

4 Apprentice

 • 

20.5K Posts

July 26th, 2008 01:00

SDFix should not be used unless you have been instructed to do so by a Malware Removal Expert. It is intended by its creator to be used under the guidance and supervision of an expert, not for private use.

4 Apprentice

 • 

20.5K Posts

July 26th, 2008 13:00

All of the malware has not been removed yet.

From above:
If you are still having problems and/or would like a follow-up check to be sure the infection as well as vulnerabilities are gone, copy and paste the entire report into a New Message on the HijackThis Board. Also include a fresh HijackThis log. Instructions for downloading HijackThis are at the top of that forum.
1. Just click the New Message button in the HijackThis forum here: http://www.dellcommunity.com/supportforums/board?board.id=si_hijack
to start your own thread requesting assistance for a follow-up check to be sure the malware is gone.
2. In the Message Body window that opens, simply Right-Click and select Paste.

9 Posts

July 26th, 2008 13:00

Running malwarebytes seems to have fixed everything.  When I restarted, the only message I received was "Run DLL, Error loading C:/WINDOWS/system32/saqwcwhs.dll, The specified module could not be found."  Also, Win Antivir 2008 is in the new programs list on the start menu.  Do I need to take any further action?
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