1) No network card,bellsouth tech came in changed the phone jack on the wall then made a call and got on the computer to set up the DSL
2) Camera came with a cd but , said I didn't need it if I was using windows xp, which I am. Camera was downloading fine two days before I got DSL
3) Yes USB port.
4) No camera is the only thing I have to plug into the computer.
5) I will try pluging it into the back of computer.
6) The only other thing I have noticed is that I no longer have windows media player. What soft ware do I ( need? , have? , use? ) to uninstall and reinstall ?
In the properties in device manager for USB port I check the one for unknown device it say device not reconized . Tried to troubleshoot it didn't work. Guess I'll call bellsouth and have them tell me what they did . thanks for your help.
Midnight Star
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0
December 6th, 2004 19:00
Mike.
Midnight Star
4.8K Posts
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December 7th, 2004 15:00
atlwizard,
By bus port, do you mean USB? Is the DSL modem also USB?
Go to Device Manager, and see if any entry(s) have an yellow-question-mark or red-x by them. Post back the results.
Mike.
atlwizard
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December 7th, 2004 15:00
atlwizard
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December 9th, 2004 04:00
Conrad Stockton
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December 9th, 2004 12:00
Gotta love the lack of details don't you.
Hard to help if you don't give details.
Did the technician install a Network card in your computer?
Does your digital camera require software installed on your computer?
Is it a USB port?
Do you have another device that works on the same kind of port. Does it still work?
Have you tried plugging your camera into a port on the back of the computer? Does it work?
Have you uninstalled and reinstalled any software or hardware that is now not working?
Midnight Star
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December 9th, 2004 22:00
atlwizard,
What does the "Properties" show for that device? Which driver is being used?
Mike.
atlwizard
5 Posts
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December 10th, 2004 03:00
Conrad:
Details ok
atlwizard
5 Posts
0
December 10th, 2004 04:00
Mike,
In the properties in device manager for USB port I check the one for unknown device it say device not reconized . Tried to troubleshoot it didn't work. Guess I'll call bellsouth and have them tell me what they did . thanks for your help.
Midnight Star
4.8K Posts
0
December 10th, 2004 05:00
atlwizard,
Ok, that's cool. I was wondering if, when you installed the dsl modem, if the one USB drivers had been overwritten.
Let me know how it turns out.
Mike.