fast access DSL

Question

Just got fast access DSL now some of my programs don't work. Is this normal?

Midnight Star · Answer

Which programs aren't working? Mike.

Midnight Star · Answer

atlwizard, By bus port, do you mean USB? Is the DSL modem also USB? Go to Device Manager, and see if any entry(s) have an yellow-question-mark or red-x by them. Post back the results. Mike.

atlwizard · Answer

ok I used to plug in my sony camera by bus port in front of my computer . Now it says device not reconized. What happened?

atlwizard · Answer

ok no yellow question marks or red Xs  it just says unknown device

Conrad Stockton · Answer

Gotta love the lack of details don't you.

Hard to help if you don't give details.

Did the technician install a Network card in your computer?

Does your digital camera require software installed on your computer?

Is it a USB port?

Do you have another device that works on the same kind of port. Does it still work?

Have you tried plugging your camera into a port on the back of the computer? Does it work?

Have you uninstalled and reinstalled any software or hardware that is now not working?

Midnight Star · Answer

atlwizard, What does the 'Properties' show for that device? Which driver is being used? Mike.

atlwizard · Answer

Conrad:

Details ok

1) No network card,bellsouth tech came in changed the phone jack on the wall then made a call and got on the computer to set up the DSL

2) Camera came with a cd but , said I didn't need it if I was using windows xp, which I am. Camera was downloading fine two days before I got DSL

3) Yes USB port.

4) No camera is the only thing I have to plug into the computer.

5) I will try pluging it into the back of computer.

6) The only other thing I have noticed is that I no longer have windows media player. What soft ware do I ( need? , have? , use? ) to uninstall and reinstall ?

Thanks

Dave

atlwizard · Answer

Mike,

In the properties in device manager for USB port I check the one for unknown device it say device not reconized . Tried to troubleshoot it didn't work. Guess I'll call bellsouth and have them tell me what they did . thanks for your help.

Dave

Midnight Star · Answer

atlwizard, Ok, that's cool. I was wondering if, when you installed the dsl modem, if the one USB drivers had been overwritten. Let me know how it turns out. Mike.

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