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6205
August 21st, 2004 19:00
fatal error
I had a virus Trojan.byteverify..I deleted and went to safe mode in XP Home edition and got a fatal error(blue screen of death) c000021a 0x000026c.
I tried a system restore it says I have no restore points.do Ineed to reinstall Xp from the disc given me and what to ensure safe recovery..Please help
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dunedin
2.7K Posts
0
August 22nd, 2004 11:00
Go into Safe Mode again and try "Last Known Good Configuration"
If that does not work you could try a repair of XP
Insert your Windows XP Setup CD, and restart your computer.
1. When the Press any key to boot from CD message is displayed on your screen, press a key to start your computer from the Windows XP CD.
2. Press ENTER when you see the message To setup Windows XP now, and then press ENTER displayed on the Welcome to Setup screen.
3. Do not choose the option to press R to use the Recovery Console.
4. In the Windows XP Licensing Agreement, press F8 to agree to the license agreement.
5. Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.
6. Follow the instructions on the screen to complete Setup.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;315341
captv
2 Posts
0
August 22nd, 2004 21:00
I did the windows repair ..I got sound now and still can't get the internet access ..plus I came up with this message
the procedure entry point gotiums couldn't be located in dynamiclink library msdart.dll
then I got a message
sprngfld_adv_daemon wkscal.exe entry point not found
Frank
volcano11
2 Intern
•
28K Posts
0
August 23rd, 2004 03:00
See if the following helps fix this problem:
http://support.microsoft.com/?kbid=842014
Steve
dunedin
2.7K Posts
0
August 23rd, 2004 11:00
Here is a discussion about this problem
http://www.softbytelabs.com/Frames.html?f1=Banner.html&f2=Support/Support.pl?product=cp&msg=150