File Format Associations

Question

After Dell replaced some parts, I used the 4 Dell Software Restoration Discs to load everything into the computer.  I don't have SP2 since that's what caused so many problems but do have Norton AV & Firewall.  I just reinstalled my PSP 7 program and it won't recognize jpeg images.  I installed it on my husband's computer and it does.  In My Computer--folder options--jpeg is listed as a PSP image.  I uninstalled the program and reinstalled with no luck.  Any idea what is causing this?  The program loads into my husband's computer and works fine so I know it's not the CD.  I have 1.5 speed, 250 hard drive.  I never had this problem until Dell replaced the Mother Board.  My main use of the computer is for PSP stuff.

GreyMack · Answer

Does this not work?   'How to Modify Paint Shop Pro's Graphic File Associations:   The Associations Preferences dialog box allows you to select the file types that will be associated with Paint Shop Pro. The Associations Preferences dialog box is found by selecting File > Preferences > File Associations. The left side of the dialog box lists the various file types. Click the check boxes for each file type you wish to be associated with Paint Shop Pro. The right side of the dialog box provides keys to quickly select all or none of the file types, as well as the unused file types.'   GM Message Edited by GreyMack on 01-25-2005 02:09 AM

astikali · Answer

I tried that and it didn't help.  Dell said I must have, because of other problems after they replaced parts, problems with my Windows XP.  I'm waiting to get, in easy to understand words, how to fix that.  I wish they had service people who come to your house for people who know nothing about the computer outside of turning it on and doing email!!  The one link they sent me told me to get driver somethings, and to partition the hard drive, etc.  I might as well have been reading a foreign language.  Thanks for your help.  I'm probably going to void my warranty and take it to a repair shop.  We just can't do any technical things.

JRosenfeld · Answer

Just to check it isn't the jpeg files that are corrupt, I suggest you copy some over to the other PC (the one where PSP opens jpeg files OK) and see if it will open them.

The other thing you might try, is to right click on one of the problem files, click 'open with' (not open), click choose program, select Paintshop pro from the list, check the box 'always use the selected program to open this type of file', click OK. That might reset the association, which might have been corrupted.

astikali · Answer

I tried that and then went to my husbands computer and saved them and they open in the program on his fine.  Dell's latest email with all of the freezes using windows in my documents and the errors sent to microsoft in 2 days, says my windows is corrupt.  We've been on the phone for 1 3/4 hours waiting for a tech to help us.  I couldn't follow the link he gave me to clean install Windows.  That's beyond us.  I'm just about hysterical with this thing for over a week.  Thanks for your help.  Ive been going to use my husband's computer for stuff I have to save.

astikali · Answer

When we finally got a tech on the phone, he said that since the 10 windows errors sent in 1 1/2 days had to do with jpeg files and my graphics program freezing and My documents freezing that he thought that the video driver was corrupt. We did some kind of check in Safe Mode, but everything said they were working fine even though computer kept freezing and not doing things. We reinstalled the drivers for the ATI card and put the graphics in and a CD with graphics to see if they would show. They showed. I'm going to have my husband try your step 1. We tried the System Restore because I had made a ton of them when we were reinstalling items but it didn't work. Then we will try your step 3. I have all of my personal stuff on CD's since the puter started acting funny. Now, I'm using my husbands puter until it's fixed. I have one CD from my puter with the daily add ons that's going to be a bear to install everything back since it's not in any order, just saved the stuff so I didn't lose it.

My biggest question, since this puter has blue screened, been reloaded with the system restore discs 3 times and now we reinstalled the video drivers, would it be best to repair/install Win XP before I load my graphics and files---hundreds of them ---and then maybe have to do it. Thanks to all of you for your help-----much better than getting a reply that a computer estimated that my letter meant this and if not reply to them again when emailing Dell Support. It's horrible when something is wrong and you don't have the knowledge to fix, need to use the puter and help is so hard to come by. Thank you, Thank you

JRosenfeld · Answer

A clean install should be the last resort, as it includes reformatting the drive which deletes all the files. To avoid losing your data, and personal files you would first need to copy those to a CD (do you have a CD read/write drive?). Then after reinstalling XP, you would need to reinstall drivers and software. This is a long process and although not difficult in itself, it is a hassle.

There are several steps that you can try to repair Windows, if that really is the root problem, before you resort to a clean install. The following are some suggestions, try each in turn to see if it fixes the problems.

1. Try this: click start, click run, in the box type sfc /scannow [note space between c and /], click OK. system file checker will run and check your system files, replcing any corrupted or missing ones; it may ask for your XP CD so have that ready.

2. If the problems started recently, you may have a restore point predating the onset of the problems, assuming that you have system restore switched on (the default). If so, try restoring to a point predating the onset of the problems; the system restore applet is in the system tools folder. If you cannot find it, click start, help and support, click the orange link 'Tools' (bottom right), in the left pane of the window that opens click System Restore, check that the option 'restore my computer to an earlier time' is checked, click next; in the calendar, choose a date prior to when the problem started that is in bold (indicating that there is a restorte point available on that day), click next, and let it restore. You will not lose any personal files, but any software installed after that date will need to be reinstalled.

3. In windows Explorer or My computer, right click on the C:\ drive icon, click properties, click tools tab, in the error checking section, click check now, checki the box 'automatically fix system file errors', click start. It will tell you that it must restart the PC. Restart the PC. On restarting, before Windows loads, it will run the checking program and try to fix the errors it may find, then it should go into Windows normally. The checking may take some time.

4. Try a repair install of Windows XP (this should not affect your poersonal files, but if you can it would be wise to back these up by cotpying them onto a CD or a second hard drive should you have one). Detalied instructions can be found here:

http://michaelstevenstech.com/XPrepairinstall.htm#warning1

or here:

http://www.windowsreinstall.com/winxphome/installxpcdrepair/part1.htm (this one omits to tell you that you should first go int setup (BIOS) to set the CD drive as the first boot option; do that first).

Windows General

File Format Associations

Was this post helpful?