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August 22nd, 2008 16:00

flash player

I have had nothing but trouble the last few weeks with adobe flash player, I have  a 2007 desktop with vista, can't play some of the game I have and also most sites I go too say javascript is turned off, I have version 6 update 7 of that and it is on, and keeps telling me I need to download latest flash player, but when I try to download it dosn't install, help

2.9K Posts

August 22nd, 2008 16:00

If you had a previous version of the Flash player, you may have to uninstall it and then try installing the latest version again.

122 Posts

August 24th, 2008 17:00

You may also need to uninstall any previous versions of Java. This is not done automatically

2.9K Posts

August 24th, 2008 18:00

Hmmmm......... thought that is what I just said!  An echo perhaps ??

August 24th, 2008 20:00

I uninstalled old version (all versions of flash player} did the tools, itnernet options, security, custom levels, enabled and  disabled everything the troubleshooting at adobe said to do, nothing seems to work, don't want to pay $60.00 an hour to have somebody tell me there is a wrong setting on the computer, this is a 2007, dell with vista, any other suggestions I would be willing to try.

2.9K Posts

August 24th, 2008 21:00

I assume that you reinstalled the latest version of the Flash Player?

August 24th, 2008 21:00

I tried to, went to the adobe site, clicked on download, it tried to downloa but just stopped.

122 Posts

August 24th, 2008 22:00

No echo there rebel, flash and java are two different programs.

 

Do you reboot after the uninstall? and after the download? Not always neccessary, but worth a try.

2.9K Posts

August 24th, 2008 22:00

"flash and java are two different programs."

 

Absolutely correct. So why would you have to uninstall Java to ensure that Flash Player works correctly???

August 25th, 2008 00:00

Yes, I have rebooted several times, no luck but thanks for all the suggestions I have gotten so far, have tried them all and will keep trying
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