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21229
May 24th, 2007 14:00
format help with WINDOWS XP
Im going to try to give the best information I can here. Right now im urnning a Dell Demension XPS 700. ALready tried going through them for help, even though they helped me with this issue origionally and we got it solved. The computer was sent to me with no OS and this is the error I got.WHen I go to reformat, after botting from disk, after its scrolling through al my hardware on the bottom and begins to "start windows" I get a blue screen error saying windows has been shut down to prevent danage to my computer, I think the error number is like 0x0000007b.
Maybe this has to do with my chipset? Last time the dud ehad me run the windows installer with a floppy with something on it I THINK...
If anyone knows how I can get around this so I can reformat please help.
Also, the reason why I am wanting to reformat, (not suire if anyone can help me here)
I keep getting random trojans. (no i visit the same couple websites every day, its not where im visiting)
Spyware
My "services and controller app" closes and my computer gets a countdown from NT AUTHORITY/SYSTEM and then it restarts after 1 minute
THis XPS should be fast yet it is running slowly.
-------------
OS-microsoft Xp
dell XPS demension 700
I dont think any of my hardware that would be relevant here, just request if you need
So if anyone could help id appreciate it.
Maybe this has to do with my chipset? Last time the dud ehad me run the windows installer with a floppy with something on it I THINK...
If anyone knows how I can get around this so I can reformat please help.
Also, the reason why I am wanting to reformat, (not suire if anyone can help me here)
I keep getting random trojans. (no i visit the same couple websites every day, its not where im visiting)
Spyware
My "services and controller app" closes and my computer gets a countdown from NT AUTHORITY/SYSTEM and then it restarts after 1 minute
THis XPS should be fast yet it is running slowly.
-------------
OS-microsoft Xp
dell XPS demension 700
I dont think any of my hardware that would be relevant here, just request if you need
So if anyone could help id appreciate it.


GioAguilar
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May 24th, 2007 15:00
m31s
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May 24th, 2007 17:00
GioAguilar
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May 24th, 2007 20:00
m31s
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May 24th, 2007 21:00
m31s
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May 24th, 2007 23:00
demaXX
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May 25th, 2007 09:00
m31s
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May 25th, 2007 14:00
m31s
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May 25th, 2007 15:00
GioAguilar
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May 25th, 2007 15:00
m31s
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May 25th, 2007 16:00
GioAguilar
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May 25th, 2007 17:00
m31s
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May 25th, 2007 17:00
GioAguilar
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May 25th, 2007 17:00
misha_markovich
94 Posts
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May 26th, 2007 02:00
If you do Google search, there are many “hits” on the error you encountered; here is the link from the Microsoft Knowledge Base http://support.microsoft.com/kb/324103
I might be wrong, but I think that you are having an issue with the driver, during early installation stage of the Windows if you are not using Dell OS install (reinstall CD) you are not having drivers needed for OS CD/DVD to access your hard drive.
So if you do not use Dell CD, than you would have to provide drivers during that initial OS installation stage, when it ask you to do so by hitting “F6” key, if that is the case than you can always download Serial ATA (SATA driver) from Dell. If you are using the Dell OS CD/DVD and still getting this error, than read through the MS Knowledge Base Article, since the reason for you error may be listed in this article.
If nothing else works, I would download from Dell nVIDIA Serial ATA (SATA driver) here:
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R132416&SystemID=XPS_700&servicetag=&os=WW1&osl=en&deviceid=9711&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=41&fileid=175963
Than I would use any (retail) XP Installation CD; start computer, delete OS partition, than create new one, format full (not quick) NTFS, and then during the OS initial installation stage when asked for any additional Controllers divers, hit “F6” key and insert floppy with the nVIDIA Serial ATA (SATA driver) you downloaded from Dell.
If you do not have floppy, well than you have two options; First to learn how to “slipstream” drivers onto OS Installation CD, that is what Dell does on their OS CD, or you can go to local Computer Store, buy the Floppy drive (very cheap) and ribbon cable, pop open your XPS 700 connect ribbon cable to Motherboard Floppy drive port and connect power from PSU to floppy drive and than you would be ready for the “F6” stage, when the OS installation is completed, you can remove floppy and keep it for future installation, if you do not want to permanently install that Floppy drive into your computer.
This “should” work and if does not, than there might be chance that your Hard Drive is damaged
Thanks!
Misha
demaXX
2 Posts
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May 29th, 2007 08:00