From Where or How?

Should be on a disk that arrived with the system, if you paid for it, and it was not a trialware only.   What system do you have  ?  Also check your packing slip or invoice to see you got the Roxio cd included with the shipment. 

Dim 4400
2.6 Ghz 400 FSB
1 Gb 2100 DDR memory
Windows XP Home
17 inch 1703 FP monitor
XFX 7800 GS O/C AGP ( 91.47 driver )
16x DVD-R
410 watt ( PcPower&Cooling )
PC-Cillon Internet Security

Message Edited by SR45 on 09-13-200603:38 PM

Hi SR45!

I got a Dimension 9150 few months ago and I've received my system with no cd's or dvd's. Everything's was installed in the hard drive.

In fact I rather to use Nero than Roxio (LOL) but, I've paid for a complete system and software and I can't believe that to restore or retrieve de Roxio software ...that comes with my system, I'll need to apply the backup of the original systema that comes into an another partition!!! ...That means that I'm gonna loose the(perfect) system configuration that I got now just for ... ...a Roxio?? ...That's would be ...how to say ... ... ...a kind a ...Dell's bad support!!!! ...Do you know what I mean?? ...That's just can't ocurr!!

So, I only want to know why do Dell charge me more money for a cd's or dvd's when I've paid every software in the bundle that they offered me when I got this system??

I'm truly appreciate your comments SR45!

Thanks pal! ;)

DIMENSION 9150
830 3.0GB
2MB RAM
160GB SATA
19" DELL LCD
ATI RADEON X1600 512MB
WINDOWS XP MCE 2005

Message Edited by GScualo on 09-15-2006 12:38 PM

I appreciate it!

Thank you man.