10 Posts

February 7th, 2004 20:00

I ran latest version of Ad Aware 6.0. No change and not help. Still have all  the Garbage. In fact all the wording in the Ad Aware box is garbage but I've run it enough to know which button to press. It runs OK and found one tracking file. I deleted it, but no change.

 

317 Posts

February 7th, 2004 20:00

lakeview88,

Have you tried spyware removal tools.  Try Ad-aware 6.0 and Spybot 1.2

Install and run the free Ad-aware program and Spybot to scan your computer. Remember to check for updates first

Ad-aware 6.0    and    Spybot 1.2

317 Posts

February 8th, 2004 00:00

lakeview88,

Post your problem in the Special Interest - Virus Information forum.  They will have you run HiJackThis, a diagnostic program.  Run the program, scan, and save to notepad.  Post what you saved so the people their can have a look and advise you.  DO NOT try to use the FIX button to fix anything.  You can render your computer useless.  In that forum are professionals that were trained.  You will have it fixed.

10 Posts

February 8th, 2004 01:00

When I run Hijack, then click save log and then copy and paste into Notepad all that is saved is the garbage.

317 Posts

February 8th, 2004 02:00

lakeview88,

You don't copy and paste into notepad.  Follow this: Run HJT -> Scan -> Save log (this brings you into Notepad looking for you to save hijackthis.log). Now that it is a Notepad file with the log extension and you want to post it onto the forum, follow this:  in Notepad, Edit -> Select All -> Edit -> Copy, right-click into the forum, then choose paste.

Please follow this because you get the running Processes with the Notepad file which you won't see by pasting HJT into the notepad.  We must have the running Processes to see what files are loading up on your computer.

10 Posts

February 8th, 2004 02:00

Logfile of HijackThis v1.97.7
Scan saved at 10:41:15 PM, on 2/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Copernic Summarizer\CSAgent.exe
C:\WINDOWS\System32\devldr32.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
A:\hijackthis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Money\System\urlmap.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\Program Files\Copernic Agent\Web\SearchBar.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ceoexpress.com/personal.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Larry's Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=127.0.0.1:81;gopher=127.0.0.1:81;http=localhost:8080;https=127.0.0.1:81
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - :C:\Program Files\Kontiki\bin\bh304181.dll (file missing)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - :G:\PROGRA~1\SPYBOT~1.1\SDHelper.dll (file missing)
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - :C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll (file missing)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar_en_2.0.106-big.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - :C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - C:\Program Files\Copernic Agent\CopernicAgentExt.dll
O3 - Toolbar: UCmore - The Search Accelerator Toolbar - {44BE0690-5429-47f0-85BB-3FFD8020233E} - C:\Program Files\TheSearchAccelerator\UCMTSAIE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar_en_2.0.106-big.dll
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CopernicSummarizerWatchdog] "C:\Program Files\Copernic Summarizer\CSAgent.exe" /thisismandatory
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar_en_2.0.106-big.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar_en_2.0.106-big.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar_en_2.0.106-big.dll/cmcache.html
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Search Using Copernic Agent - C:\Program Files\Copernic Agent\Web\SearchExt.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar_en_2.0.106-big.dll/cmsimilar.html
O8 - Extra context menu item: Summarize Using Copernic Summarizer - C:\Program Files\Copernic Summarizer\Web\SummarizePage.htm
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar_en_2.0.106-big.dll/cmtrans.html
O9 - Extra button: Summarize (HKLM)
O9 - Extra 'Tools' menuitem: Launch Copernic Agent (HKLM)
O9 - Extra button: Create Mobile Favorite (HKLM)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
O9 - Extra button: Fill Forms (HKLM)
O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)
O9 - Extra button: Save (HKLM)
O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)
O9 - Extra button: LiveSummarizer (HKLM)
O9 - Extra button: Copernic Agent (HKLM)
O9 - Extra button: RoboForm (HKLM)
O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra 'Tools' menuitem: Summarize Using Copernic Summarizer (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Gin - http://download.games.yahoo.com/games/clients/y/nt1_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
O16 - DPF: YExplorer1_8US.CAB - http://photos.yahoo.com/ocx/us/yexplorer1_8us.cab
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/sbcy/yinst.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {607DF741-7D0A-11D4-9EDC-005004189684} - http://www.ucmore.com/download/UCmoreIEx.cab
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/en/big/1.1.62-big/GoogleNav.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/76808a0e7ae82f/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37872.725150463
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {EB289CB4-C028-4883-92D4-E430BC7D45A7} (Sm3LicenseCheck Library) - http://www.iolo.com/sm/ocx/Sm3LicenseCheck.ocx
O16 - DPF: {ED6D016A-12F8-4871-BEDC-CE13AAAB4F0B} (DD_v4_Member.DDv4) - http://www.drivershq.com/members/DD_v4_Member.CAB
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/ym/yiebio5_0_2_7.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F387DC74-C7FE-4D25-90D4-65A7D1249ADD}: NameServer = 151.164.17.201,151.164.1.8

 

Here is the log as best as I can tell. It's extremely difficult to do things correctly since all words Under edit and all commands are garbage and I have to guess what the correct command is. I've also run Spybot Search&Destroy and Ad Aware and rebooted with no success.

317 Posts

February 9th, 2004 02:00

lakeview88,

You have a lot of things attached to you Internet Explorer, but there is nothing wrong with that.  I do see a virus identified by this:

C:\WINDOWS\System32\devldr32.exe

I can  see you are using AVG virus protection but try a web based virus scan which would have the up to date protection.  Here is a link to McAfee free scan HERE

Also, when booting up press F8 to get into the option for safe boot.  Use the command prompt option to delete the file devldr32.exe  Type this at the command prompt

CD C:\Windows\System32  (followed by enter)

del devldr32.exe  (followed by enter)

If you do not see any messages after hitting enter then the file is deleted.

Reboot, run HJT again and post.

PS> You should have posted this in the forum Special Interest - Virus Information and removal

 

 

 

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