Unsolved
This post is more than 5 years old
2 Posts
0
5484
July 15th, 2008 22:00
Get a C0000221 Hard Error- ntdll.dll error during system reinstallation
I'm trying to clean reinstall of my Windows XP software. I''m doing this because the computer contracted the AntiSpyware Master malware.
While I could start the PC Restore software, after clicking the restore button I got a black screen and the install stopped.
I ordered a new set of system restore disks from Dell. When I use them starting the computer from the CD drive, I get ERROR: C0000221 hard unknown error blamed on the ntdll.dll. This error message occurs after all the software is installed and the system says it is starting Windows XP. The install will go no further.
Any assistance will be appreciated.
Message Edited by RIKen822 on 07-15-2008 07:29 PM
0 events found
No Events found!
RIKen822
2 Posts
0
July 15th, 2008 23:00
suzy8286
23 Posts
0
July 15th, 2008 23:00
here is a link to microsoft
http://support.microsoft.com/kb/314474
maybe that will help.
suzy8286
23 Posts
0
July 16th, 2008 12:00
I am only trying to make suggestions since you weren't getting any replies. I basically a newbie also.
A couple of years ago, my hard drive crashed and I purchased a new one. I had the installation disk but when I tried a new installation, I got an error message that a file was missing. Fortunately, I had another computer that was running Windows 98 that I was able to get that file from -copied to floppy and finally installation completed. Do you have another computer you can get the dtdll.dll file from?