get pre-installed software to fix my computer?

Question

Subject: get pre-installed software to fix my computer   Hello, I have a 2350 all in one running with 8.1...currently it has been stuck for days @ 'Getting windows ready Don't turn off your computer'..I was wondering how I could get the 8.1 windows that was pre-installed and instructions how to re-install with a usb drive? thanking you in advance for any info you have.. Rick Johnson

Philip_Yip · Answer

You can clean install Windows 10 TH2 following the instructions here:

https://www.youtube.com/playlist?list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr

http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/

Windows General

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