Good SP2 Installation

Question

I wanted to pass on my experience with installing the SP2 update. I downloaded and installed it this past Sunday. I ran into a few issues but stayed with it and got a successful installation. I downloaded the update through the Windows Update website. The download took about 10 minutes. I started the installation which ran for 35 minutes and seemed to go fine. After the reboot I discovered the following issues: I could not in any way access the Internet through AOL or Internet Explorer.  I tried numerous solutions to no avail. I disabled my firewall,  changed configuration settings on both browsers, reconfigured my cable modem and tried AOL's fix it for me. There was not any sound from the speakers. A check of the sound card properties indicated there wasn't one installed. When I clicked on 'My Computer', all I had was a white screen with the flashlight icon indicating something was being searched for. A five minute wait produced no change. The computer would not start in safe mode even though a normal boot of Windows wasn't any trouble. I rebooted the machine several times to see if any of these problems would fix themselves which didn't happen. Faced with these issues and who knows how many more, I uninstalled the update using the add & remove programs in the control panel. This returned my computer to it's previous state before the update was installed. I then disabled all un-needed programs using 'msconfig' including the firewall and virus software. I reinstalled the update using the same download. This time it installed in less than 20 minutes. After the initial reboot not one of the above mentioned problems were present. I have checked all of the installed programs and most of my saved files. I haven't found one thing out of order. I chose to disable the Windows firewall and stay with Norton. I hope this might help a couple of the people who are struggling to install and run this important update.    Dimension 4100 Bought January 2001Windows XP Home866 Pentium 3512 RamWestern Digital 60 gig Hard DriveWestern Digital 120 gig Hard DriveGeForce FX5200Creative SB LiveDigital Research DVD RWRCA Cable ModemHP Deskjet 932HP K-60 all in oneCanon Scanner

100mph · Answer

Thanks for sharing!

TomLokey · Answer

Thanks for sharing your experience.  It took me forever to download and install SP2 over a DSL line, then my system locked-up.  After rebooting, I found that I couldn't print and that Windows Explorer could not find my directories.  I'm in the process of searching for solutions, but it looks like the best route is to uninstall.

Tflyingsolo · Answer

I would uninstall the update, clean things up a little and then reinstall. You mentioned not being able to print. That was another issue I had that I didn't mention in my original post. I have two printers hooked up but when I opened my printers and faxes folder, it was empty.

Good luck to you.

TomLokey · Answer

While researching my issues, I found a driver patch for my printer (Canon Multifunction) that promises to fix that problem, and may address my other problems.  Think I'll try that as a first step, then uninstall if necessary.  Would be great if MS and Dell were to publish a list of required, updated drivers.

TomLokey · Answer

Installing Canon's patch seems to have corrected all problems. The patch site lists the following as the probable cause for the problem: IP address that has been set up to enable communication between MPService's processes has a problem when run on Windows XP XP2.

Hope this helps someone else!

brucegen · Answer

Canon have fixes for their USB printer problems with SP2. Apparently they had hijacked the (reserved) second localhost address (127.0.0.2) for their USB drivers to fake a real printer port with. SP2 expected the local computer to be at that address and quite rightly pushed the printer off it into nowhereland.

bye.

Windows General

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