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1 Rookie
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7 Posts
1
190409
April 30th, 2014 17:00
Harddisk Security Sata Disk 0 Lock on hard drive
My laptop was stolen and returned to me by police.
When I turn it on, I immediately get the first message, hit enter and it prompts me for the password.
F2 does nothing.
Inspiron 15 (3521) Service tag <ADMIN NOTE: Service tag removed per privacy policy>
I have rung technical support who said they would ring me back. I'll follow this up and let you know the solution.
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DELL-Ravi Ch
7 Technologist
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7.1K Posts
1
April 30th, 2014 20:00
Hi dial999,
If you are unable to unlock the BIOS password then please help me with the Hint code, which will be seen on the BIOS screen. If you do not get the hint code, try entering an incorrect password once or twice and you will see the hint code.
Please revert with this information to us on private message. To send a private message, click on my name and select ‘Send private message’.
dial999
1 Rookie
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7 Posts
0
May 1st, 2014 23:00
I have sent the codes by private message, along with identification, and now await the password from Dell.
dial999
1 Rookie
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7 Posts
0
May 2nd, 2014 15:00
I telephoned Dell on 30th April asking for unlock code, they said they would generate a password and get back to me, but they haven't, and my support number is still unassigned.
I emailed Dell days ago asking for the password, and have had no response.
I am still awaiting a further response from this forum which I contacted days ago for the unlock code.
Has Dell forgotten the password????
dial999
1 Rookie
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7 Posts
0
May 5th, 2014 21:00
I am still waiting for the unlock code in order to access my laptop. I'd appreciate an update on what is happening and explanation for the delay.
Thanks.
dial999
1 Rookie
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7 Posts
0
May 6th, 2014 16:00
The biggest reason many, many people buy Dell laptops is because they will get good tech support.
So if many, many people know that they will not get good tech support, then they will not buy Dell laptops and many, many people like you will no longer have a job.
So please fix my problem before I tell many, many people.:emotion-2:
BizVoigt
2 Posts
0
July 31st, 2014 04:00
I got the same problem dude!!! Did you ever figure it out
mudasir123
1 Message
0
February 22nd, 2015 23:00
Dear sir/mam
pls tel how to solve my dell GQ08SX1 Hard Disk Security error is system disable [579144e382ca7504]
get argent
mesah
1 Message
0
August 24th, 2015 10:00
the same a problem