Help error message when loading Sony Clie Desktop Software

Question

Please help. I'm getting an Error message when I try to load the Sony Clie Installation CD onto my Dell desktop.  I have XP home edition, with pentium 4.  The error message i'm getting is   Error 1402. Could not open key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.vcs. verify that you have sufficient access to that key, or contact support.   I have been on Sony support for a long time and they are now telling me it is a Dell issue and that I need to contact the computer manufactuer to check for information on how to edit the registry.    What does that mean?  Where do I go for here?  What do I need to edit the registry to do? THANK YOU IN ADVANCE!

maxd · Answer

A little new to me but watch this thread re registry edit to *that* key- the .vcs class

http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=155366

Message Edited by maxd on 09-10-2005 01:37 PM

Windows General

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